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National Repository of Grey Literature 4 records found  Search took 0.01 seconds. 
Proposal for Development of Motivational Programme of Selected Company
 Navrátil, Luděk ; Měřínská, Michala (referee) ; Kruntorádová, Markéta (advisor)
This bachelor thesis analyzes all elements of current motivational program in XY, a.s. company, its biggest competition and also the satisfaction of its employees using a questionnaire survey. Findings of this analysis have become the basis for proposing a number of changes or new solutions in this motivational program. This proposals will lead into decreasing the fluctuation at the active telemarketing operator’s position.
Detailed record
Concept of an Effective Assessment Tool for Position "Telemarketing Agent"
 Kuimcidis, Nikolas ; Šlechta, Karel (referee) ; Konečná, Zdeňka (advisor)
employees are the most important asset for telemarketing companies which offers their services to clients which need to outsource telemarketing. The contrast that evolves between the stable fluctuation of workes and the need of high quality agents is a significant problem that have to be solved by the management of telemarketing companies. This thesis will introduce current processes and will analyse technics for the assesement of new employees. Furtherly this thesis will present new technics for recruiting new agents, quality control and keep human resources in a longterm relationship in the field of telemarketing.
Detailed record
Concept of an Effective Assessment Tool for Position "Telemarketing Agent"
 Kuimcidis, Nikolas ; Šlechta, Karel (referee) ; Konečná, Zdeňka (advisor)
employees are the most important asset for telemarketing companies which offers their services to clients which need to outsource telemarketing. The contrast that evolves between the stable fluctuation of workes and the need of high quality agents is a significant problem that have to be solved by the management of telemarketing companies. This thesis will introduce current processes and will analyse technics for the assesement of new employees. Furtherly this thesis will present new technics for recruiting new agents, quality control and keep human resources in a longterm relationship in the field of telemarketing.
Detailed record
Proposal for Development of Motivational Programme of Selected Company
 Navrátil, Luděk ; Měřínská, Michala (referee) ; Kruntorádová, Markéta (advisor)
This bachelor thesis analyzes all elements of current motivational program in XY, a.s. company, its biggest competition and also the satisfaction of its employees using a questionnaire survey. Findings of this analysis have become the basis for proposing a number of changes or new solutions in this motivational program. This proposals will lead into decreasing the fluctuation at the active telemarketing operator’s position.
Detailed record

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