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Intercultural Training Methods
Matysová, Kamila ; Zadražilová, Dana (advisor) ; Klosová, Anna (referee) ; Bedrnová, Eva (referee)
Goal. The goal of the following study is it to propose educational measures in readiness for the methods of intercultural training at the Faculty of International Relations of the University of Economics Prague based on revealed cultural attitudes of the students studying International Trade to chosen ethnic, national, racial and religious groups (also called categories). In particular, the goal is it to detect explicit and implicit attitudes and related prejudice, stereotypes and experienced emotions of the students studying International Trade (IT) at the University of Economics Prague to/against 17 (respectively 20) chosen categories; to evaluate its magnitude for business practice and economy; and to propose appropriate measures for intercultural training. Sample and conditions. 167 students of International Trade from The University of Economics Prague took part in the first study. For measuring magnitude of the determinants of explicit attitudes 166 members of common population were questioned. Another 293 students were questioned in the first study and altogether 460 students took part in the second study. There were used the Bogardus social distance scale as a measuring psychological technique for explicit attitudes and prejudice, the syllogisms aptitude tests as a measuring tool for implicit attitudes and prejudice and the open questionnaire for stereotypes. Hypotheses. The following hypothesis was settled in the first study: Attitudes of the IT students have specific features, on the one hand, they differ from the attitudes and prejudice of common population and on the other hand, they have relation to the status of the perceived national, ethnic, racial and religious groups. There were tested 24 zero, working hypotheses. The first 17 working hypotheses are related to the relationship between the memberships in the two observed populations and the expressed explicit attitudes and prejudice. The next 6 hypotheses are connected to the attitudes of the students to occidental nationalities, to the Ukrainians, Russians, the Mongols and Moldovans, to the Slovaks and Czechs, Arabians and Muslims. The last working hypothesis is related to the relationship between explicit and implicit attitudes to and prejudice against Roma minority and Muslims. The following hypothesis was settled in the second study: Stereotypes of the observed population refer to the real existing intercultural differences, experienced emotions and projected cultural complexes. There was tested a working hypothesis related to the dependence between prejudice and stereotypes. Statistical analysis. The data were analyzed by the chi-square test and the strength of the relationship was measured by Cramér V. Furthermore agglomerative clustering by nearest neighbor method was applied and the results were presented as a horizontal dendrogram. Results. The results of the first study are well fitting the settled hypothesis. International Trade Students have relatively less prejudice comparing to the common population, it is influenced by their age as well as by their academic degree. There were identified several clusters of categories, that show similar attitudes. The students have positive, but not identical attitudes to all occidental categories, the same attitudes to the Ukrainians and Russians, Arabians and Muslims. The most favored national group are the Slovaks and the most prejudiced ethnic group is the Roma minority. There is dependence between explicit and implicit attitudes. The results of the second study are well fitting the settled hypothesis. Stereotypes of the observed population refer to the real existing intercultural differences as well as to experienced emotions and projected cultural complexes. The dependence between explicit stereotypes and explicit prejudice is caused by positively connoted attributes. Proposed educational measures for intercultural training are discussed in the study illustrated with examples of optional course 2OP321 Effective communication in English. Limits. Bogardus social distance scale is mostly focused on the behavioral component of the explicit attitudes, which does not necessarily mean an equivalent behavioral action.
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Employee motivation and satisfaction in production company
Olszowá, Zuzana ; Matysová, Kamila (advisor) ; Chylíková, Hana (referee)
The main subject of the thesis is employee motivation and satisfaction. The aim of this thesis is to analyze the employee motivation and work satisfaction of a production company, identify areas of dissatisfaction and provide recommendations for future improvements. The study also aims to emphasize the relationship between employee motivation and work satisfaction and the level of their performance, loyalty, absenteeism, fluctuation as well as the correllation between employee motivation and satisfaction and the overall organizational performance. A brief introduction is followed by the theoretical framework of the thesis which includes such concepts as motivation, stimulation, work motivation, job satisfaction or motivation profile, explains and focuses on basic theories of motivation and factors of employee satisfaction. The empirical part of the thesis introduces the human resources management in the production company and the questionnaire investigation conducted among the employees of the production company. The questionnaire icludes parts where the questions about satisfaction of the employee with the selected factors influencing employee motivation and satisfaction were asked. This section also includes conclusions and recommendations for future employee motivation and satisfaction improvements.
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Business plan for setting-up of language school
Kahánková, Andrea ; Chylíková, Hana (advisor) ; Matysová, Kamila (referee)
The aim of this bachelor thesis is to develop a business plan for a set-up of a company specializing in English language tutoring. The theoretical part defines basic rules of doing business in the Czech Republic. Furthermore, it explains the recommended structure of a business plan and provides an alternative model for its development called Lean Canvas. Theoretical part of the business plan is subsequently applied in the practical part for elaboration of a business plan for the chosen field of activity. The financial plan is provided in three versions (realistic, optimistic and pessimistic), which have all been subsequently evaluated. Lean Canvas for the planned business in language tutoring has been developed at the end of the practical part. The conclusion provides summary of the findings of all business options and provides recommendations for the prospective project implementation.
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Organizational culture of the Globus company
Navrátil, Jan ; Matysová, Kamila (advisor) ; Zadražilová, Dana (referee)
The bachelor´s thesis focuses on the Czech part of the retail company Globus, namely the issue of Czech-German cultural differences and the current perception of organizational values among employees. The introduction defines the goals of the thesis. The first chapter is devoted to introducing the company in concept limited to the key facts. The following part of the thesis presents the theoretical bases, defining issue of the international organization's culture, specifically, intercultural management, and explains the definition of culture that continues to have moved out analysis of Globus corporate values. After the theoretical part, is an analysis of the current organizational, culture perception of Globus, and the possible misunderstanding. Part of this chapter analyzes the company's organizational values as the outputs of two research projects. The conclusion of the thesis includes an analysis of the findings and suggestions for further progress in implementing the measures needed to improve the state of contemporary HR management and staff. Part of the conclusion is also a confrontation of findings with defined objectives.
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Employee motivation in ROTAREX Praha Ltd.
Rožmberský, Vít ; Křečková Kroupová, Zuzana (advisor) ; Matysová, Kamila (referee)
The Thesis deals with motivation of people in work environment. In the theoretical part, there are basic terminology concerning motivation, general theories of motivation, methods of work performance management and follow-up remuneration explained. The practical part includes an introduction of the ROTAREX Group company and a result processing from executed empiric research in its daughter company ROTAREX Praha Ltd. The personal interview with the head of human resources department and selected employees were based on questionnaire survey and concerned the work environment and employee motivation factors of the company.
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Motivation of employees in the legal sector in the Czech Republic and the United Kingdom
Slavík, Petr ; Křečková Kroupová, Zuzana (advisor) ; Matysová, Kamila (referee)
This bachelor's thesis "Motivation of employees in the legal sector in the Czech Republic and the United Kingdom" is focused on describing how satisfaction of working conditions and job itslef influences the motivation and performance of individual workers, as well as describing the difference of motivation between two branch offices of choosen multinational legal corporation. The theoretical part deals with the theoretical basis of motivation and describes its most signifiant theories. The theoretical part is followed by a practical part, where theorethical knowledge applied in practice can be found. The impact of different factors on satisfaction and motivation of workers is examined by empirical research. The results are processed into conclusion and followed by recommendations.
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Czech-Russian Cultural Standards
Pardíková, Barbora ; Křečková Kroupová, Zuzana (advisor) ; Matysová, Kamila (referee)
The aim of the final thesis is to identify Russian cultural standards from the view of Czech students who spent at least one semester studying in Russian Federation. Discovered cultural standards should clearly explain main differences between Czech and Russian way of thinking and help other students quickly adapt to new surroundings.
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American cultural standards
Hronová, Blanka ; Křečková Kroupová, Zuzana (advisor) ; Matysová, Kamila (referee)
The aim of this thesis "American cultural standards" is to identify American cultural standards from the point of view of Czech people, who have either studied or worked in the United States. These standards could be useful to other students or people who are considering to travel to the USA to study, work or just for tourism. Within these thesis are described uttermost cultural differences caused by confrontation of Czech and American culture as well as the specific recommendations, how to reduce these cultural shocks or prevent them. There is an introduction into issues of cultural dimensions and standards within this thesis too.
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Czech - German cultural standards
Doležalová, Andrea ; Křečková Kroupová, Zuzana (advisor) ; Matysová, Kamila (referee)
The aim of this thesis is to identify cultural standards typical for German culture in comparison with Czech culture. These cultural standards point out the main differences between Czech and German mentality and are defined by my own experience and personal interviews with Czech and German workers. The thesis includes an introduction into methodology of cultural dimensions and standards and also involves some important facts about German history and economy. The final recommendation is useful for everyone who deals with the German and who wants to make their communication more effective.
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