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Návrh projektu pro zavedení voicebota
Vodák, Marek ; Smolíková, Lenka (oponent) ; Doskočil, Radek (vedoucí práce)
Diplomová práce řeší návrh projektu pro zavedení voicebota. V práci je vysvětleno možné využití této technologie v kontextu firmy a je provedena analýza současného stavu. Využitím nástrojů projektového managementu je navrhnut projekt, který je možné použít pro zavedení této technologie.
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Voice Dialog System in Web Browser for Demonstration Purposes
Vlček, Pavol ; Glembek, Ondřej (oponent) ; Schwarz, Petr (vedoucí práce)
This thesis describes how to prepare and design a voice-controlled assistant(voicebot), which can be deployed on any website as a modern way to communicate with customers using internet browsers. The main emphasis is put on synchronization between voice dialog and the graphical interface of the website. The synchronization can be achieved by transferring bidirectional voice and text commands between client and server. This is achieved by using WebRTC technology with SIP as a signaling protocol. The thesis deals with a wide range of protocols and technologies as well as interconnecting VoIP telephony, computer networks, and Phonexia speech technologies based on machine learning. As a result, deployment of the voicebot can reduce costs on outgoing calls, ease agents of a FAQ burden, and increase customers' interest in the product/company.
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Voice Dialog System in Web Browser for Demonstration Purposes
Vlček, Pavol ; Glembek, Ondřej (oponent) ; Schwarz, Petr (vedoucí práce)
This thesis describes how to prepare and design a voice-controlled assistant(voicebot), which can be deployed on any website as a modern way to communicate with customers using internet browsers. The main emphasis is put on synchronization between voice dialog and the graphical interface of the website. The synchronization can be achieved by transferring bidirectional voice and text commands between client and server. This is achieved by using WebRTC technology with SIP as a signaling protocol. The thesis deals with a wide range of protocols and technologies as well as interconnecting VoIP telephony, computer networks, and Phonexia speech technologies based on machine learning. As a result, deployment of the voicebot can reduce costs on outgoing calls, ease agents of a FAQ burden, and increase customers' interest in the product/company.
|
|
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Návrh projektu pro zavedení voicebota
Vodák, Marek ; Smolíková, Lenka (oponent) ; Doskočil, Radek (vedoucí práce)
Diplomová práce řeší návrh projektu pro zavedení voicebota. V práci je vysvětleno možné využití této technologie v kontextu firmy a je provedena analýza současného stavu. Využitím nástrojů projektového managementu je navrhnut projekt, který je možné použít pro zavedení této technologie.
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