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Workplace stress : prevention opportunities
Svobodová, Lenka
The research and development activities pertaining to the project focus on identification of the most frequent and significant stressors in the workplace, importance evaluation which includes a recommendation of some measures that restrict or abolish stressor influence. Workplace stress is one of the relevant phenomena influencing apart from workforce health also labour productivity and work quality. The project reacts to the obligations stemming from the Czech Presidency of the European Union Council in 2009. The priority and the cooperation of the Czech part is oriented to identify and figure out the stress feature, excessive mental load and other negative phenomena (violence, harassment) in the public administration. The project aim is to map out the issue not only in the public administration but also in the Czech Republic.
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Mobbing and bossing in the workplace in helping professions
PETRUŇOVÁ, Lucie Žofie
Mobbing and bossing is currently still more topical issue and not only in helping professions. Areas such as health service and social work are assessed as high-risk areas. The main aims of this thesis were to find out whether the employees working in the helping professions faced the bullying in the workplace and if, how was the frequency of the bullying, and what are the most common indicators of mobbing and bossing with which the employees were confronted. The survey showed that the employees working in the helping professions have some experience with mobbing and bossing. The most common signs of mobbing were: spread of false information and lies about the respondent; complaining to the manager about the respondent; the respondents often think about the person also outside the workplace, the respondent is gradually ignored by the employees who formerly talked to him/her; all the mistakes made by the respondent were exaggerated; the respondent was ignored and set apart from the collective; the respondent was not invited to the social events where the other employees were invited or such events were kept apart from him/her; the work of the respondent was constantly monitored and its correctness was questioned; the respondent a target of constant ridicules and innuendos (clothes, handicap?); the other employees were leaving the room where the respondent stayed; when the respondent joined the collective, the others stopped talking; the education and qualification of the respondent was questioned; the respondent was blamed for any unsatisfactory work in the workplace; the colleagues sent meaningless messages and information to the respondent; during the absence of the respondent happened significant changed in the workplace; the things of the respondent kept losing in the workplace, the respondent was constantly moved into some other office; the respondent was treated with contemptuous gestures and jeers; the respondent attacked by the other employees; the religion, nationality or political ideas of the respondent were criticized or the respondent was addressed by an abusive nickname. The employees also experienced bossing. The most common signs of bossing were: assigning of a job which was not part of the respondent?s working competences; assigning of too easy or too complicated tasks; threatening with dismissal; abnormal checking of the attendance; senseless taking of competences and duties away; assigning of many tasks which were not possible to fulfil till deadline; non-acceptance of personal leave and holiday; monitoring of job successes and failures; unexpected surprises; constant monitoring of work done, much bigger than by the others; moving to other and outlying offices and last but not least social isolation from collective and working meetings as well.
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Mobbing in the Helping Professions.
KRŠIAKOVÁ, Lucie
This bachelor thesis focuses on mobbing in helping professions - that is bullying among employees. This topic has been already discussed for several years nonetheless the problem apparently remains unsolved. It is a complicated task to determine when an exchange of views or a conflict turns into mobbing. Each individual of course reacts to this situation differently. I think that these days are mentally challenging for all of us, which implies that there is often only a short step for people to turn conflicts into mobbing. Most attention in my thesis is given to professions such as nurses, doctors and workers in centers for people with disabilities. The theoretical part handles with description and recognition of mobbing. I also described the definition of harassment, aggression as socially pathological phenomenon, issues of interpersonal conflict, interpersonal relationships and interactions with others. In the practical part there is a summary of written responses relating to harassment in the helping professions. Respondents were divided into three groups and the results of each were compared to the other groups. The respondents that took part in my research were aware of the fact that the questionnaire is exclusively anonymous. The quantitative research included 23 questionnaires. Of the 150 pieces total were 90 filled in questionnaires returned back, which stands for 60 %. The survey was carried out from 27th February to 18th March 2012. The main aim of my thesis was to determine which one of the helping professions is threatened mobbing the most in České Budějovice. On the basis of the survey, I have come to the conclusion that nurses have the highest incidence of harassment and it is in 63 % of the cases. I expect my project to be used as a background information material that could serve as a help to prevent harassment by people in the helping professions.
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The mobbing and its interaction in the formation in the employment
KOLÁŘOVÁ, Petra
My thesis deals with the workplace violence as a serious risk factor of the daily life and work and it is a complex problem, especially when psychological violence at the work is a serious problem that is still very underrated. The harassment is the summary name that referred to very bad situation for everybody and it projects to the everyday situations at work and it is manifested not only in labor relations, but also on output and performance of individuals and whole. The thesis of the topic was chosen on the based my own experiences with the regards to the timeliness of this social problem. The main aim is to inform about the hidden and dangerous process of the psychological abuse in the workplace, many participants cannot solve it, because they are designed only for the consequences not the causes of the investigated phenomenon.
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