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Economical and cultural evaluation of reclamation of brown coal mines near the town Most
Kaiserová, Kristýna ; Kouba, Vojtěch (advisor) ; Šulcová, Irena (referee)
The work is aimed at describing the interaction of the civilization and brown coal mining in Motsecko area and it is primarily locked on documenting the cultural implications of the mining. It characterizes the current state of the designated area and it is tryig to capture the key moments of the historical development and their implications. It also describes the most significant drivers of the current events which have the greatest influence of the future development of this area. The next section discusses some related legislative restrictions and regulations that all the actirs should follow up. In this context it refers to efforts on their removal or limitations. The final part defines restoration and providej its examples implemented in Mostecko area. Whole work is accompanied with photographic documentation, which should help readers develop a clearer picture of the described facts.
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The properties of surface waters affected by coal mining.
FAFÍLKOVÁ, Veronika
I watched the chemical characteristics of wetlands and surface waters in the vicinity of Lake Medard. This lake is a residual hole (after brown coal mining activities) which is now being filled with water. It is situated in Sokolov cadastre. I used physical, chemical and biological characteristics of water to characterize the surface water. The values have been compared with indicators of other surface water ecosystems. They were compared with Eger river water and with water from the south Bohemian fishponds. Results of comparing showed that all parameters of observed waters are very different. Surveyed parameters of the average concentrations are several times higher or on the contrary lower at individual sites of interest. Sites of interest are characterized by high levels of dissolved substances in water. Particularly problematic are sulphate anion concentrations and concentrations of Na, Ca, Mg, Zn, Mn and Fe cations.
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The Comparison of spontaneous succesion and technical reclamation on the Radovesice dump in the Most Basin
MÁLKOVÁ, Lucie
Sites left to spontaneous vegetation succession and technically reclamed sites were studied and compared on the Radovesice dump. The dump is situated in the Most Basin, in the northwestern part of the country. Data were sampled during one season {--} in summer 2008. Species composition and species diversity were analyzed along 100m transects located in the different sites. There was no significant difference between this sites in species diversity. There were qualitatively differences in species composition between studied sites. In this point of view spontaneous succession is a good alternative to expensive technical reclamation.
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Chosen problems of consumer protection
POSPÍŠILOVÁ, Lenka
Theme of my bachelor´r work was Chosen problems of consumers protection. I chose consumer protection in electronic business. I wrote about important definitions of consumer protection in theoretical part of my work, for example consumer protections, consumer, discretions and duties of seller and of consumer, reclamation, marketing research, laws of consumer protection in Czech Republic and in European Union, electronic business, electronic commerce, state institutions of consumer protection, state supervisory authorities, civil consumer´s institutions, electronic contracts etc. I made marketing research in practical part of my work. Checklist had sum of 21 questions. I served out questions in three parts: categorizing questions, universal questions about consumer protection and questions about electronic business. Next, I valorized outcomes of marketing research and I presented them with the aid tables and graphs. From data analysis it emerged: interviewees had very good knowledge about consumer protections. Consumers knew where informations and which instruments cater to consumer protections find. Few of them used services of consumer´s institutions. I think good step would be: bigger medial publicity and supply of information.
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Chosen problems of the consumer protection
BENEŠOVÁ, Lenka
All of us are consumers. Consumer protection problems are therefore up-to-date subject. I engaged in collecting theoretic information in my thesis. I described legal regulations, public administration authorities and public consumer associations which are connected with my subject. I was consequently interested in sales returns which are crucial part of consumer{\crq}s lives. I analysed each part of this topic including claims for sales returns, rejection and judicial proceedings. I tried to verify my suppositions by theoretic questionnaire and discussion with Mr. Jan Peter. Research via questionnaire was implemented in northern part of Pilsen district with involvement of 50 respondents. I conducted the research personally. According to the results of the questionnaire, I concluded that majority of respondents does not know their rights. There are only 30 per cent of them who know these rights. Majority of respondents were satisfied with sales returns proceedings. Respondents usually ask public consumer associations or their acquaintances for help with sales return problems. Experienced people are able to help themselves. I brought some proposals, for improving the situation, in which I focused on deepening consumer{\crq}s knowledge of their rights at the end of my thesis.
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Economic aspects of reclamation of brown coal quarry near the town Most
Štemberová, Daniela ; Dvořák, Antonín (advisor) ; Hadrabová, Alena (referee)
The master thesis deals with reclamation of brown coal quarries from different perspectives. It focuses on the various options of reclamation of quarries. It evaluates the economic benefits and costs, integration into the way of rehabilitation needs and the future use of this reclamation. It defines a way how to optimise the use of devastated land. This thesis is focused on the reclamation of region Most specifically on the brown coal quarry called Ležáky - Most. It considers if hydrologic variant of reclamation for the quarry is the best. It describes other possibilities of reclamation that have been considered. The master thesis introduces the reasons for the selection of the hydrologic reclamation. It reviews the complexity of the hydrologic reclamation of the quarry Ležáky -- Most, its effect on the environment, social sphere and the further societal use. The main objective is to analyze the total effectiveness of quarry Ležáky - Most, if the mining was profitable taking into account all its costs and revenues.
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The analysis of the number of reclamations and of the reclamations handling process in the LASSELSBERGER, a.s. company
Davídková, Veronika ; Hykš, Ondřej (advisor) ; Plášková, Alena (referee)
Main subject of the thesis is customer satisfaction. The introductory theoretical parts of the thesis are devoted right to the customer and his/her satisfaction, to its measuring methods and to the way how to handle complaints, eventually reclamations in corporations. The practical part of the thesis focuses on the analysis of qualitative reclamations and of reclamations and complaints handling and customer satisfaction evaluating processes in the LASSELSBERGER, a.s. company producing ceramic wall and floor surfaces. The objective and the outcome of the thesis is formulating a set of recommendations arising from elaborated analysis and also from theoretical findings. These recommendations should improve actual run of analysed processes considering the quality of output of those processes and for sure considering the customer satisfaction.
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Analysis of Claims in Renault Česká republika, Inc. and Proposals for Improvement
Oravcová, Lenka ; Plášková, Alena (advisor) ; Radoň, Tomáš (referee)
The aim of this diploma work is to analyse and evaluate claims in Renault Česká republika, Inc. by using the recommendations of quality management and by means of Pareto analysis as a quality control tool, and also to propose measures for reduction of causes of their emergence. In this work I review claims in Renault Česká republika, Inc. submitted in the years 2006, 2007 and first half of 2008. As a result and consequence of the analysis I propose solutions, which could help in making an effort to increase the satisfaction of both regular and prospective customers.
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