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Level of Quality Management and Safety Survey in Selected Hospitals in the Czech Republic.
MRÁZOVÁ, Iveta
Quality of care has become an important concept in present nursing. Accreditation is proper evidence and also the most efficient means to achieve high-quality care. Procedure of accreditation in the Czech Republic is most frequently administered at national level by the Joint Commission on Accreditation of the Czech Republic. The main objective of my thesis was to survey the setting of quality management and safety in selected hospitals in the Czech Republic. I used quantitative research and quantitative method {--} interviews and questionnaires in hospitals in České Budějovice, Český Krumlov, Písek, Prachatice, Tábor, Jindřichův Hradec from January to March in 2010. The qualitative part had the form of interviews with staff-nurses from above mentioned hospitals. For this part of work I set seven survey questions that had stemmed from the standards of accreditation of the Joint Commission on Accreditation. These questions referred to implementation of Programme of Quality Improvement and Safety of Provided Services, to the process of auditing, to the quality and safety data collecting, to the process of observing clients/patients´ satisfaction with nursing care, to the setting of report system of unusual and abnormal situations, to the setting of efficient system of complaints solving and to the standardization of health care. On the grounds of these interviews 9 hypotheses were set. These hypotheses were acknowledged in the quantitative survey among head nurses from above mentioned hospitals. 111 questionnaires were handed out, 82 questionnaires returned. The first hypothesis (proved) was: Head nurses play active parts in the Programme of Quality Improvement and Safety of Services Provided. The second hypothesis (not proved) was: Head nurses who perform the function of an auditor, have the certificate of accredited course. The third hypothesis (proved) is: The most frequent indicator of quality of nursing care is observation of patients´ satisfaction with provided care. The fourth hypothesis (proved) is: Head nurses have a form for reporting unusual/abnormal situations available. The fifth hypothesis (proved) is: Patients/clients have questionnaires available to express satisfaction with the care. The sixth hypothesis (proved) is: Corrective measures are taken at wards, on the grounds of patients/clients´ satisfaction with care. The seventh hypothesis (proved): Head nurses participate in preparation of nursing care standards. The eighth hypothesis (not proved) is: Head nurses engage nurses with advanced education in preparation of the standards. The results proved that only those nurses are engaged, who display interest, regardless of their education. The ninth hypothesis (proved) is: Nursing care provided at individual wards has a form of nursing process. Neither nursing process nor nursing documentation is used in one hospital only. The results of the survey will be provided to staff-nurses of the hospitals as a background for continuous quality improvement of provided care.
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Leadership in nursing
OLIŠAROVÁ, Věra
Creation and implementation of changes is not always popular. Yet many people engage in them. Therefore, the 19th century had its Florence Nightingale; this century has its leading figures as well. Their names are not often known to professionals and the general public, but we can see the results of their work around us every day. Overall, there were three objectives of this paper. The first was aimed at defining the concept of leadership in nursing, the second one at defining the events that led to key changes in the profession, and the third one at mapping the system of changes in the present. Five research questions had been defined prior the start of the research and the questions concerned the first part of this paper. The first one: "What does the concept of leadership in nursing include?" The second one: "How is leadership in nursing applied in practice?" The third one: "What events were crucial for changes in nursing in the world?" The fourth one: "What events were crucial for changes in nursing in the Czech Republic?" The fifth one: "What is the basis of changes in current nursing in the Czech Republic?" These questions have been answered using a historical data analysis and individual interviews with pre-selected respondents in a qualitative investigation. This completed the first and second objective of this paper. To achieve the third objective of the paper, four hypotheses were established. Their verification has used a quantitative survey using questionnaires. Based on the gathered data, I can say that the first and the second hypotheses have not been confirmed. The impact of respondents{\crq} age on their interest in nursing as well as their approval of changes in the profession today has not been demonstrated. The third hypothesis has been confirmed. The data obtained showed that university-educated nurses agree with the changes in nursing more than the second group of respondents. Last fourth hypothesis has not been confirmed. The data obtained showed that the length of practice does not affect the opinion of doctors. Both the groups mostly disagreed with the changes. From this, it is clear that the third objective of this paper has been met. Paper can be used in practice as a theoretical basis for training students of nursing and other paramedical disciplines. It may also serve to complement the ideas of what leadership means and how it applies in the nursing profession. It also provides an overview of the current state of nursing and its leading figures.
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Efficient leadership and staff motivation in a chosen firm
VLÁŠKOVÁ, Dagmar
This bachelor work deals with the leadership and staff motivation. The main object was a detection of the mistakes which the managers in a chosen firm make in this sphere. The alternate targets were to analyse the staff satisfaction with their leaders and to detect the managers´ style of leading. The close of my work contains my own suggestions and recommendations how to eliminate the detected mistakes and how to improve current situation in a firm.
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The Influence of Coaching on Leadership of Teams
Kolářová, Jana ; Khelerová, Vladimíra (advisor) ; Turnerová, Lenka (referee)
The first part is dedicated to organization of available information about coaching to the clear structure. It defines that technique and its styles. It also describes its main instruments (function of questions, active listening, feedback, relationship between coach and coachee) and models (particularly The GROW). Furthermore, it covers also explanation of the notion leadership role and development of teams. The second part is focused on analysis of current state of the local committee AIESEC Praha. It serves as the base for proposal of solution. In the last part, there are presented concrete possibilities of the coaching implementation in the committee. The final suggestion takes into consideration its reality and future plans. For that reason, the recommendation of using basic coaching principles prevails over its direct introduction as effective style of leadership.
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Leader skills research
Davidová, Renata ; Chylíková, Hana (advisor) ; Drozen, František (referee)
The paper focuses on the basic characteristics of leading and approaches to leading people. The aim is to find out, which skills predestinate a person to become a leader. To detect, if there are any differences between leading people and university students in their leading skills and abilities. To stress the importance of developing these skills.
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Leadership in a czech subsidiary of a multinational company
Micková, Zuzana ; Jarošová, Eva (advisor)
This diploma thesis is analysing the conditions of leadership development for potential leaders in Hilti spol.s r.o.. In this intention the theory of leadership is elaborated, further existing processes inside the company are described and finally data derived from Hilti internal research are evaluated. Information is supplemented by the findings derived from an e-questionnaire created for the purpose of clarifying uncertainties from the previous research data. To identify the objectives the thesis aligns existing processes with the theory of leadership and with the empirical researches. Exploiting these data within the company it is possible to identify strengths and weaknesses of leadership development processes for young leaders as well as propose areas which would be capable of implementing new trends with focus on higher effectiveness of these processes.
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Analysis of managerial behavior in Spain
Tišlová, Petra ; Dědina, Jiří (advisor) ; Cejthamr, Václav (referee)
Familiarization with issues of managerial styles and management. How big impact has got the Spanish culture on the managerial styles of leadership. Issue of the Spanish leadership from the perspective of the top Spanish leaders in 2008. A survey of strenghts and weaknesses of the Spanish managers in terms of their employees. Comparasion both perspectives.Analysis of results and recommendations for the Czech companies entering the Spanish market.
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Vedení a motivace lidí na základě zkušenosti z AIESEC
Fous, Zdeněk ; Khelerová, Vladimíra (advisor) ; Turnerová, Lenka (referee)
Cílem této práce je na základě vlastních zkušeností z AIESEC a nastudované literatury navrhnout komplexní model ideálního týmu a popsat jeho charakteristiky, analyzovat a zhodnotit fungování týmů pod mým vedením a porovnat je s navrženým modelem týmu ideálního. Smyslem práce je ucelená a podrobná sebereflexe mého působení jako vedoucího několika týmů v AIESEC a vyvození patřičných závěrů pro mé kvalitnější vedení týmu v budoucnosti.
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