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CPM and implementation of dashboarding
Koucký, Jiří ; Pour, Jan (advisor) ; Zajíc, Ján (referee)
Corporate Performance Management (CPM) is a broad concept focused on managing performance of companies and is related to information technologies like Business Intelligence (BI). CPM and its associated technologies are currently one of the most tracked areas in the field of business informatics. The reason is the growing market competition, globalization, the dynamic changes on the market and the growing need for companies to effectively manage their performance. The aim of the theoretical part of the thesis is to familiarize readers with this concept, with its components and link to business informatics. The work focuses on a specific area of CPM, which is monitoring and analysis, i.e. dashboarding. In the thesis there is analyzed monitoring and analytical functionality of the software Microsoft Office PerformancePoint Server 2007 (PPS). Furthermore, there are identified dashboard and scorecard concepts and analyzed the characteristics and categorization of dashboards. There are various best-practices approaches to deployment of dashboarding into business. In the thesis there are mentioned some of these practices and basic rules for proper dashboard design. At the end of the theoretical part of the thesis there are evaluated the world's leading suppliers of CPM solutions. The aim of the practical part of the thesis is design and documentation of CPM dashboarding solution based on the real business data of the company that provides consulting services and develops BI software. The solution is designed in the PPS software and its purpose is to support the company's management in terms of monitoring the effectiveness of internal and external projects and business activities of the company. The solution is not a definitive CPM solution, but a step by the company to reveal possible weaknesses in the organization and encourage efforts to develop its own holistic CPM solution.
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Possibilities of CPM solution in banking sector
Janata, Pavel ; Pour, Jan (advisor) ; Matuštík, Ondřej (referee)
This thesis addresses issues of measuring and managing the performance of commercial bank institutions by means of a system called Corporate Performance Management (CPM). The theoretical part of this work is devoted to introduction of banking industry and methods of performance measurement in commercial banks. It introduces a general concept and key components of CPM supported by Business Intelligence technology. In the practical part of this work there is introduced the design of two concrete CPM solutions which are being currently built in banks -- KPI processing and interest margin calculation. The main thesis contribution to the existing literature is a creation of complex material about relevant aspects of implementation CPM solutions in data warehouses of commercial banks and creation the conceptual design of a concrete solution.
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Corporate Performance Management Based on Business Intelligence
Křepinská, Veronika ; Pour, Jan (advisor) ; Zajíc, Ján (referee)
Nowadays, corporations run their business on dynamic markets with really harsh competition. If they want to survive, they need to manage their business effectively and increase corporate performance. Management is today highly supported by information and communication technologies that develop and bring new solutions and technologies continuously. One of these new solutions is Corporate Performance Management based on Business Intelligence technologies that enables complex and integrated view of business performance and its management. This thesis is devoted to this new developing approach in IS/ICT. Readers will become familiar with its basic principles, advantages, particular components and process of implementation. After this more theoretical part, follows the practical issue - realization of this solution for an existing organization in order to get expected results and effects. The solution is designed for a company that provides consulting and software development in Business Intelligence technologies. According to the cycle of CPM, firstly, a Performance Management method is chosen, after that the corporate strategy and concrete KPIs as they enhance the goals and strategy achievement. Afterwards data sources are identified and optimized as needed. On these data sources, all the visualization tools for Performance management are developed. In this case we are talking about interactive scorecards and dashboards. After this phase, the solution is ready for the developers to create it in the concrete application. In this case the Microsoft Office PerformancePoint Server 2007.
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Business Intelligence solution in ThyssenKrupp Výtahy, s.r.o.
Němec, Jan ; Novotný, Ota (advisor) ; Maryška, Miloš (referee)
This diploma thesis deals with strategic business management and its support with Business Intelligence tools. The objective of this thesis is to analyze specific company, design a model of metrics suitable for managing this company and implement Business Intelligence solution to monitor chosen metrics. The whole thesis is separated into two basic sections. First section focuses on theory, describes Balanced Scorecard methodology and principles of Business Intelligence tools. Both themes are contextualized in Corporate Performance Management. Second section deals with application of theoretical knowledge in practice - the environment of company. In relevant chapters is the company analyzed by Balanced Scorecard methodology; the second chapter deals with the Business Intelligence solution. The main contribution of this thesis is to demonstrate the utilization of Balanced Scorecard methodology and Business Intelligence technologies in managing a mid-sized company. The solution itself shows the management possibilities of these instruments on observed data and gives a notice to some phenomenons in the company.
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Planning as a part of CPM concept and its practical implementation
Staněk, Pavel ; Novotný, Ota (advisor) ; Uličník, Zbyněk (referee)
Diploma thesis is focused on enterprise planning. The main part of the thesis is dedicated to the design of the planning model in the SW company, which comes from real condition of big SW company. The first chapter introduces the world of enterprise planning to the reader. There are clarified reasons of current rise of demand in this area of planning and the advantages of its use. The following chapter explains the essential theory related to enterprise planning area. It also mentions other system approaches to enterprise planning. In the end of the chapter there are described main principles of the CPM concept and its relation to enterprise planning. The fourth chapter is aimed at the current state, requirements and the issues of the planning processes in companies. The outcome of this chapter is set of recommendations for company planning process and company plans itself. The next chapter familiarizes the reader with the current market situation of the planning suites. There are described main players on this market (and their products), acquisitions proceeded in last time and awaited evolution in future. The sixth chapter is focused on the real planning project itself. It introduces the used product -- Cognos Planning. It follows with description of the main principles of model building -- the essential terminology, key plan objects on which basis is the model built and the process of the model development. At the end of chapter is the summary of the project and its contribution to company. The end of thesis depicts expected progress in this sphere of planning and evaluates the fulfillment of thesis targets and its contribution to this area.
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Evaluation `s criteria of the tools for creation dashboards in BI solutions
Chrást, Tomáš ; Novotný, Ota (advisor) ; Pour, Jan (referee)
Extensive solutions of Business Intelligence consist of wide range of projects. One of them is generating of reporting layer whose part is setting of dashboards. This diploma thesis deals with dashboards and tools serving to their formation. In the first part of the thesis there is explained the theory of dashboards in current company informatics. Consequently there is created a set of evaluative criteria helping with mutual comparison of the tool for the forming of dashboards, which is the primary aim of the thesis. In the last part of the thesis there is a presentation and evaluation of one selected tool (Dashboard Designer) according to the criteria stated in the thesis. During the evaluation of the tool it is possible to verify some of the criteria on the basis of practical experience. That is why the demonstrative implementation of Dashboard Designer over the test data is shown. Thus the second aim of the diploma thesis is completed. Aforementioned targets are achieved on account of pieces of knowledge about dashboards coming especially from the literature published by authorities in the line of business and from background research concerned with contemporary approach to the evaluation of tool for the forming of dashboards. In addition to formed criteria this diploma thesis can be instrumental to further discussion about dashboards and their role in current company informatics.
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Corporate Performance Management and its support by BI tools
Koucký, Jiří ; Novotný, Ota (advisor) ; Maryška, Miloš (referee)
Corporate Performance Management (CPM) je poměrně nově se rozvíjející obor. Vychází z předpokladu, že řízení podniků vyžaduje vytvoření speciálních procesů, metodologií, metrik a systémů potřebných k měření a řízení podnikové výkonnosti. Mým cílem je v této práci rozlišit a popsat různé přístupy k této problematice. V prvním přístupu se zkoumá především finanční výkonnost podniku, finanční plánování a finanční konsolidace. Druhý přístup se zaměřuje na metody pro naplňování strategie jako je ballanced scorecard nebo strategické mapy. Poslední přístup reprezentuje CPM jako celopodnikovou manažerskou metodologii. Zmiňuji se o nejlepších manažerských praktikách a o celostním pohledu na CPM podle renomovaných světových konzultantů. Nemohu zapomenout poukázat na význam moderních informačních technologií pro podporu CPM, jimiž jsou nástroje Business Intelligence (BI). Ve zvláštní kapitole píši o předních světových dodavatelích BI a o kategoriích BI nástrojů pro podporu CPM.
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Corporate performance management (CPM) and its use in practice
Gřešák, Ondřej ; Novotný, Ota (advisor) ; Perušič, Boris (referee)
This thesis addresses a new management approach - "Corporate Performance Management" (CPM). It sets forth the concept of this new approach as a business performance monitoring and strategic support tool, its assumptions, framework, components, relationship to business intelligence, and related methodologies. Particular focus is placed on "key performance indicators" (KPI), their characteristics, segmentation, methods for their selection, and implementation procedures. The theoretical part of this work is devoted to creating a methodology by which CPM can be effectively implemented on projects in the financial sector with an emphasis on the critical success factors of such a project as a whole. The primary elements of this methodology are the selection of the best possible metrics, the project's overall success and the development of efficient reporting. The practical part of this work initially introduces "Project KPI 2008", which ran in Komerční banka (Czech Commercial Bank), then pits it against the theoretical methodologies defined in the theoretical section. The entire project is then assessed based on the results of the comparison, and finally, conclusions and recommendations are made for the future of this project. The main asset of this thesis is its creation of the afore-mentioned management methodologies and the ideal, course to be taken in implementing a KPI-focused project. This work is valuable not only for investigating key performance indicators themselves, but also as an informative tool for managers who would like to acquaint themselves with or learn more about the CPM concepts in general.
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Metrics model of service organization and its evaluation using Business Intelligence
Kříž, Petr ; Novotný, Ota (advisor) ; Maryška, Miloš (referee)
This thesis deals with corporate management and measurement of strategic business performance. The main object of this thesis is to design a system for strategic management of service organization and try to apply this model in environment of chosen service. Balanced Scorecard methodology was used to achieve this objective and the metric model and strategy map of service organization is based on its principles. The first part of the thesis is aimed at theoretical aspects of corporate management and measurement of strategic business performance, so it focused on Balanced Scorecard, Business Intelligence and Corporate performance management. This part provides theoretical framework for the next part of this thesis. The next part deals with applicability of theoretical concepts at chosen service company. The objective was to implement some metrics originating from the previously constructed metric model using Business Intelligence. The outputs of this part are metric model depicted in the form of strategy map and management reports in form of graphs and tables that monitor the business performance through chosen metrics.
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CPM and its effective support in information systems
Čuka, Ondřej ; Novotný, Ota (advisor) ; Maryška, Miloš (referee)
Diplomová práce popisuje moderní koncept řízení Corporate Performance Management a jeho efektivní podporu v informačních systémech organizace. První část práce se věnuje základním principům CPM, vycházejících ze současných manaţerských systémů, a jejich provázanosti na business intelligence technologie. Uvádí procesy, metriky, technologie, metodiky a přístupy, které se v rámci řízení výkonnosti a jeho zavádění v organizaci pouţívají. Druhá část práce se jiţ zabývá reálným projektem implementace řízení výkonnosti ve skupině RWE CZ. Popisuje průběh tohoto projektu a konfrontuje ho s doporučeními, která uvádí teorie. Pro jednotlivé fáze projektu jsou pak odvozeny kritické faktory úspěchu. V závěru práce je navrţena kategorizace těchto faktorů a ke kaţdému z faktorů je uvedeno doporučení pro jeho řešení.
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