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Measurement of customer content of quality management
Plánková, Barbora ; Knoflíček, Radek (referee) ; Rozehnalová, Jana (advisor)
The bachelor thesis deals with the measurement of customer satisfaction in the field of quality management. The theoretical part contains customer satisfaction and the methodology of measuring customer satisfaction is analyzed. The practical part describes current measurement of customer satisfaction in the company Tawesco s.r.o., Kopřivnice. The aim of this work is to evaluate the current situation and propose recommendations for improving quality management in the area of customer satisfaction, which is processed as follows. This bachelor thesis is mainly focused on the modification of the formal side of the questionnaire, recommendations for increasing the response rate of respondents and streamlining the survey process. There are developed reccomendations for changes based on the analysis of the current companies questionnaire and comparability of data obtained from respondents from the years 2017-2019. Particular recommendations should lead to more accurate information obtained from customers and it ensures more effective implementation of improvements and subsequent increase of customer satisfaction.
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Assessment of the water flow in the Morava river basin
Cetkovská, Lucie ; Juráňová, Barbora (referee) ; Uhmannová, Hana (advisor)
The bachelor thesis is focused on the assessment of a part of the stream Romže which is managed by the Povodí Moravy, s. p. The Romže is located in the urban area of the village Držovice. There is a defined area with a potentially significant flood risk. The description of the current condition of the river part is based on the inspection and background materials. The calculations for assessment of channel capacity and the capacity of objects in the location were made by the 1D program HEC-RAS. The individual cross-sections and the N-year flow of the river were put in the program. Based on these results, near-natural flood protection measures for designed channel capacity of the river have been designed.
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Assessment of status of the watercourse in the basin of the Povodi Dyje
Janovská, Michaela ; Duchan, David (referee) ; Uhmannová, Hana (advisor)
This thesis was aimed at assessing the capacity of the current state of the river Oslavany in the urban area Oslavany. Weighted section is located near the football field and a castle, which was built in 1225 and in case of passing 100 - year flood is the flood area. Assessment of the capacity of the stream was performed using the 1D mathematical program HEC- RAS in which based on oriented transverse profiles and beats in the field, the flow model was developed and assessed for the indi-vidual N-year flows. Based on the results of the program HEC- RAS was conducted conceptual design of flood protection measures in the area of interest.
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Major industrial accidents in the Czech Republic - accident analysis of liquid automotive fuels
Černota, Jan ; MBA, Petr Bulíček, (referee) ; Kotek, Luboš (advisor)
This thesis is focused on the analysis of significant industrial accidents with liquid motor fuels in the Czech Republic. The theoretical part of the thesis describes liquid motor fuels in terms of their physical and hazardous properties with a focus on storage safety, as well as accidents associated with liquid fuels, including legislative requirements for prevention of major accidents, fuels phenomena in these accidents and risk assessment of major accidents. In the practical part, the most significant industrial accidents are analysed, including information flow mapping, identification of causes and interpretation of consequences. The obtained data were then subjected to statistical analysis, based on which a proposal for measures to limit the recurrence of similar accidents is presented.
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Design of flood protection measures or revitalisation at the selected site
Ondrišík, Ivan ; Smelík, Lukáš (referee) ; Duchan, David (advisor)
The content of this diploma thesis is focused on hydraulic assessment of the river Dřevnice, which flows through the village Otrokovice, Tečovice and Zlín. The assessment includes assessment of the current condition of the riverbed its surroundings and the condition after adjusments with the proposed flood control measures. Those flood control measures and modifications are supposed to ensure the protection of parts of municipalities from unwanted water spills at a flow rate of Q100 = 327,00 m3/s. The section of interest of the river Dřevnice stream is located on the river kilometre 2,358 – 9,050 nad its total length is 6,692 km. As part of hydrotechnical calculations, the mathematical model HEC-RAS 6.3.1 is used in this diploma thesis.
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Assessment of runoff conditions on the river in the Morava River Basin
Serafin, Petr ; Niklová, Věra (referee) ; Uhmannová, Hana (advisor)
The aim of the diploma thesis was to assess the curent state of the Svratka river and propose appropriate measures in accordance with the plans of Povodí Moravy, s.p. Locality of interest is located in the built-up area and non-urban area part of Herálec at river kilometer 163,9809-164,5189 and extends over the cadastral areas of Český Herálec, Herálec na Moravě and Svratka. The assessment of the river was performed on the flow series using the 1D mathematical model HEC – RAS version 5.0.6. On the basis of the results of the flow rate, was the locality od interest divided into four parts. For parts which are located in the urban, was designed a flood protection against of the 20 – year flow. For parts which are located in the non-urban area, was designed revitalization with the possibility of water retention in the landscape. The final design was verified by calculation in the same program HEC – RAS. The diploma thesis contains text part, calculation part and drawing part documenting the proposed measures.
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Návrh opatření pro rozvoj podniku FEDOR Auto s.r.o.
Fedorová, Barbora
This bachelor thesis deals with analysis of the current situation and design of measures for development of FEDOR Auto s.r.o. in the future. The thesis is divided into two main parts. The literature search is drawn up based on the technical literature. The own work deals with analysis of external and internal environment on which are identified strengths, weaknesses, opportunities and threats. This thesis use PESTE analysis, Porter's five forces analysis, Weckerte's analysis, financial analysis and SWOT analysis. The thesis serves to select the most suitable development measure, which is then assessed from an economic point of view.
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Measurement of customer content of quality management
Plánková, Barbora ; Knoflíček, Radek (referee) ; Rozehnalová, Jana (advisor)
The bachelor thesis deals with the measurement of customer satisfaction in the field of quality management. The theoretical part contains customer satisfaction and the methodology of measuring customer satisfaction is analyzed. The practical part describes current measurement of customer satisfaction in the company Tawesco s.r.o., Kopřivnice. The aim of this work is to evaluate the current situation and propose recommendations for improving quality management in the area of customer satisfaction, which is processed as follows. This bachelor thesis is mainly focused on the modification of the formal side of the questionnaire, recommendations for increasing the response rate of respondents and streamlining the survey process. There are developed reccomendations for changes based on the analysis of the current companies questionnaire and comparability of data obtained from respondents from the years 2017-2019. Particular recommendations should lead to more accurate information obtained from customers and it ensures more effective implementation of improvements and subsequent increase of customer satisfaction.
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Flood protection of the municipality Březová nad Svitavou
Cetkovská, Lucie ; Vysloužilová, Lucie (referee) ; Uhmannová, Hana (advisor)
The diploma thesis is focused on the assessment of the stream and the proposal against flood risk in the location of town Březová nad Svitavou. The stream Svitava flows under administration of Povodí Moravy. s. p. The stream Svitava flowing through urban area, has a high potencial flood risk. The current situation of a section of the stream is assessed based on defined data and personal inspection. On the stream, there were provided the measurements by the method of HEM. Capacity of the stream along with the objects for the particular section were calculated in the software HEC-RAS. Based on the results, there have been designed the flood protection. The final design was verified by the calculation in the program HEC-RAS.
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