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Business Intelligence for Insurance
Havránek, Denis ; Pour, Jan (advisor) ; Oganesjan, Narek (referee)
The thesis focuses on the application of Business Intelligence technologies in the insurance area, aiming concretely at their use in insurance companies. The aim is to introduce and summarize the various processes and information needs that are part of an insurance company and the ways that business intelligence tools can support and improve those processes. To achieve this goal I describe and present the internal functioning of the main processes in insurance companies emphasizing on data examples and the concrete use of BI. Furthermore, I point out two specific examples of Business Intelligence products, which are built and are aimed for the insurance industry. Specifically, I review InsFocus Business Intelligence product from InsFocus Insurance and SAS Business Intelligence from SAS. These two products are reviewed in terms of architecture, functionality and implementation process. At the end of the thesis, I've created a theoretical analysis for a Business Intelligence implementation in a fictitious insurance company. The benefit of this work is to present a comprehensive look at the advantages of Business Intelligence for insurance companies, at some specific products which relate to BI and insurance, and a look at the way that an analysis for a BI insurance solution is made.
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Actual trends in ECM
Havránek, Denis ; Kunstová, Renáta (advisor) ; Kapitán, Petr (referee)
The aim of this thesis is to introduce the actual trends in the ECM market and the impact of the continuous evolution of the IS/ICT field on the mentioned area. Throughout this thesis, the main definitions and characteristics of the ECM system components are presented, there is a brief description of the situation at today's ECM products market and then there is a characterization of this year's and futures main ECM trends. There are five trends described in this thesis: the influence of the new technologies of the second generation more social web (Web 2.0) on the products and tools that are part of the ECM systems; the effort to integrate the unstructured data of ECM systems with data from Business Intelligence (BI) systems to ensure better tools to support the strategic resolutions in the enterprise; the use of the Software-as-a-Service (SaaS) model as a cheaper and more accessible alternative for the distribution of ECM solutions; the growth in preference of commercial open-source ECM solutions as a competitive and financially accessible alternative; and finally, the CMIS (Content Management Interoperability Services) specification as a proposed standard, that includes a set of web services to ensure interoperability and access to content repositories independent of the used system. At the end there is a description of how each trend reflects on concrete solutions in the ECM market.
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