|
|
Customer Satisfaction with the Services of Telephone Mobile Sector
Vaculčíková, Markéta ; Maštera, František (referee) ; Chalupský, Vladimír (advisor)
This bachelor´s thesis deals with an analysis of customer satisfaction at the O2, Vodafone and T-Mobile. The work is based on theoretical findings oriented on customers, methods of measuring customer satisfaction, and marketing research which represents the mainstay of the work. The companie are described and analyzed in the practical part. Furthermore, the results are processed and evaluated on the basis of a questionnaire survey. Consequently, some measures are suggested for improving customer satisfaction at this companies.
|
|
|
Proposal of Strateggy of Company
Sabaková, Nikola ; Mráček, Pavel (referee) ; Zich, Robert (advisor)
The content of this diploma thesis is to propose a business strategy for the newly established company, which will operate on the Czech market. The subject of the business is the operation of a special gastronomic facility created by combining two concepts of café and tea room with a focus on differentiation. The business strategy focuses on establishing a new company that defines its competitive behavior within the three-year horizon. Suggestions are focused on building a successful business and doing business to bring it a competitive advantage. On the basis of the analyzes conducted, they have computed competing enterprises, customers or internal business factors and will propose an appropriate company development strategy that will ensure its profitable prosperity. My goal is to create a unique, competitive and profitable business that meets all the requirements of its customers.
|
|
|
The Studies During the Engagement Organizations
Děchtěrenková, Šárka ; Tesař, Rostislav (referee) ; Jurová, Marie (advisor)
The main goal of this thesis is to analyze a specific business process in CeWe Color Company. The thesis consists of theoretical, analytical and practical parts. In theoretical part are explained the basic concepts and approaches in the field of logistics. The following describes some of the specific elements of the logistics chain – customer service, information system of logistics and the distribution channels. The analytical part focuses on analysis the internal and external environment of the company and describes and analyses the company’s current situation. Current situation is reviewed and shortcomings are identified. At the end of work are proposed the concrete suggestions for improvement, including their benefits and conditions of realization.
|
|
| |
|
|
Proposal of Strateggy of Company
Sabaková, Nikola ; Mráček, Pavel (referee) ; Zich, Robert (advisor)
The content of this diploma thesis is to propose a business strategy for the newly established company, which will operate on the Czech market. The subject of the business is the operation of a special gastronomic facility created by combining two concepts of café and tea room with a focus on differentiation. The business strategy focuses on establishing a new company that defines its competitive behavior within the three-year horizon. Suggestions are focused on building a successful business and doing business to bring it a competitive advantage. On the basis of the analyzes conducted, they have computed competing enterprises, customers or internal business factors and will propose an appropriate company development strategy that will ensure its profitable prosperity. My goal is to create a unique, competitive and profitable business that meets all the requirements of its customers.
|
|
|
Customer Satisfaction with the Services of Telephone Mobile Sector
Vaculčíková, Markéta ; Maštera, František (referee) ; Chalupský, Vladimír (advisor)
This bachelor´s thesis deals with an analysis of customer satisfaction at the O2, Vodafone and T-Mobile. The work is based on theoretical findings oriented on customers, methods of measuring customer satisfaction, and marketing research which represents the mainstay of the work. The companie are described and analyzed in the practical part. Furthermore, the results are processed and evaluated on the basis of a questionnaire survey. Consequently, some measures are suggested for improving customer satisfaction at this companies.
|
|
|
The Studies During the Engagement Organizations
Děchtěrenková, Šárka ; Tesař, Rostislav (referee) ; Jurová, Marie (advisor)
The main goal of this thesis is to analyze a specific business process in CeWe Color Company. The thesis consists of theoretical, analytical and practical parts. In theoretical part are explained the basic concepts and approaches in the field of logistics. The following describes some of the specific elements of the logistics chain – customer service, information system of logistics and the distribution channels. The analytical part focuses on analysis the internal and external environment of the company and describes and analyses the company’s current situation. Current situation is reviewed and shortcomings are identified. At the end of work are proposed the concrete suggestions for improvement, including their benefits and conditions of realization.
|
|
| |
guest ::
