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Business analysis methodology for the implementation of information systems in telecommunication enterprises
Neničková, Hana ; Čapek, Jan (referee) ; Koráb, Vojtěch (referee) ; Molnár, Zdeněk (referee) ; Koch, Miloš (advisor)
The topic of the thesis is to build a business analysis methodology for the implementation of information systems in telecommunication enterprises in Czech Republic. This methodology is composed by qualitative research - grounded theory, supplemented by quantitative research and secondary research using an available literature. In the preparation of the methodology I have used the current needs of telecommunications companies, which are characterized mainly by high dependence on information systems, high flexibility, competition and shortening of the corporate strategy timeline. Business analysis in the telecommunications is mainly based on the strategic objectives and its task is to compile and analyze the business requirements that should be reflected in the new (upgraded) information systems while transforming strategic objectives into specific requirements for the operation of this system. Those systems should help fulfill strategic objectives. The thesis is divided into two parts. In the first, theoretical part I was focuses mainly on the definition of terms, as well as the general methodology for conducting business analysis and their relationships with process and project management used in the implementation of information systems in telecommunications. Also I identified and explained the used research methods. The second part is focused on primary research. To obtain data the research was carried out interviews with 18 respondents from the telecommunications industry and their statements were subjects for quantitative and qualitative research. The data obtained were conceptualized, categorized and then coded into the resulting methodology. The thesis also includes a proposal for the use of the methodology in theory, practice and teaching.
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Business analysis methodology for the implementation of information systems in telecommunication enterprises
Neničková, Hana ; Čapek, Jan (referee) ; Koráb, Vojtěch (referee) ; Molnár, Zdeněk (referee) ; Koch, Miloš (advisor)
The topic of the thesis is to build a business analysis methodology for the implementation of information systems in telecommunication enterprises in Czech Republic. This methodology is composed by qualitative research - grounded theory, supplemented by quantitative research and secondary research using an available literature. In the preparation of the methodology I have used the current needs of telecommunications companies, which are characterized mainly by high dependence on information systems, high flexibility, competition and shortening of the corporate strategy timeline. Business analysis in the telecommunications is mainly based on the strategic objectives and its task is to compile and analyze the business requirements that should be reflected in the new (upgraded) information systems while transforming strategic objectives into specific requirements for the operation of this system. Those systems should help fulfill strategic objectives. The thesis is divided into two parts. In the first, theoretical part I was focuses mainly on the definition of terms, as well as the general methodology for conducting business analysis and their relationships with process and project management used in the implementation of information systems in telecommunications. Also I identified and explained the used research methods. The second part is focused on primary research. To obtain data the research was carried out interviews with 18 respondents from the telecommunications industry and their statements were subjects for quantitative and qualitative research. The data obtained were conceptualized, categorized and then coded into the resulting methodology. The thesis also includes a proposal for the use of the methodology in theory, practice and teaching.
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