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Setting the Communication within an Organization from the Perspective of the Organization's Management and Individual Workers
BICEROVÁ, Markéta
The diploma thesis deals with the topic of communication settings in organizations and summarizes its settings in three arbitrarily selected organizations. The diploma thesis has two goals: to find out how communication is set up between management and individual workers in organizations and to map whether and how supervision takes place and how they help in setting up communication between workers. The research is carried out using a qualitative research strategy using a semi-structured interview. An arbitrary selection method is chosen for the selection of the research set. The research team consists of 11 employees, of whom two employees are in the position of the director of the organization and one is in the position of service manager. The analysis of the results is done by open coding and axial coding, and a paradigmatic model is created. The obtained data is processed in the Canva program. Data analysis shows how employees perceive the communication settings in the organization in which they work, what benefit they have for the employees of the organization and whether they help to improve communication between them. Employees of organizations perceive communication as very important; they continuously work on the quality of communication and try to improve it. They perceive supervision as an integral part of the high-quality operation of the organization and at the same time they perceive that supervision helps both in improving internal and external communication, as well as preventing burnout and contributing to the psychological well-being of all employees. The diploma thesis contains a subjective evaluation of the quality of communication between workers, evaluation, and benefits of supervision, which can serve as feedback for organizations in which the issue of internal communication or the issue of supervision is addressed.
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Dilemmas of social workers in the Department of Assistance in Material Need
VÍTOVEC, Renata
The thesis deals with dilemmas in the department of material assistance. The aim was to find out what dilemmas social workers in the material need department encounter in relation to their profession and institution, in relation to the client, in relation to society and in relation to their own family. Firstly, attention is paid to material need, specifically to the Department of Assistance in Material Need and the benefits paid by this department. A possible future scenario of how the situation in this department will develop is also outlined. Furthermore, the thesis focuses on the social worker and the client in material distress. The second chapter of the thesis deals with dilemmas of social workers, points out the difference between an ethical dilemma and an ethical problem, deals with the origin of dilemmas, their distinction and approaches to dilemmas. Attention is focused on the process of resolving ethical dilemmas. The third chapter is devoted to self-reflection and supervision as they can be tremendous aids in preventing the occurrence of ethical dilemmas. The fourth chapter provides an insight into the dilemmas encountered by the social workers in the welfare department with whom a semi-structured interview was conducted. Chapter five discusses these dilemmas from the perspective of ethical theories - deontology and utilitarianism. It seeks to find different perspectives on how the dilemmas can be resolved.
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Setting boundaries between social workers and clients in asylum houses
KUCHÁROVÁ, Barbora
The thesis deals with the setting, observance and violation of professional boundaries between a social worker and a client in a shelter for men. It identifies social services in the context of shelters. It also describes the role of a social worker in a shelter and specifies what a professional relationship should look like. It includes the topic of burnout syndrome and mental hygiene. The second part of the thesis is based on semi-structured interviews, which were attended by three social workers working in shelters for men. All respondents perceive setting and adhering to boundaries as very important, although all three do not perform equally in this area. This is due to the fact that each person is an individual being and there is no universal rule in the area of boundaries that can be applied to all workers equally.
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Information System of Line Projects
Němeček, Petr ; Lukáš, Roman (referee) ; Techet, Jiří (advisor)
An information system of line project supervision deals with a part of common project management problems. We can also understand this thesis as a helpful step towards a better use of information technology by the project management staff during the management of extensive line projects. The program solution, which is the output of this thesis, aims to create a software support for project management, especially for the supervising team during preparation, realization and also evaluation of line project stages.
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Metaphor in Supervision
Vávrová, Lenka ; Havrdová, Zuzana (advisor) ; Valenta, Milan (referee)
The thesis on Metaphor in supervision is divided into two parts. The first theoretical part deals with metaphor in the linguistic level, its semantic level and then the use of metaphor in supervision. As it turns out, metaphor is often conceived as a phenomenon, as an image, or as a grasp of a person's intrapsychic processes. Metaphor itself is often described by metaphor and we can easily get into a vicious spiral. It is the theoretical part of the thesis that takes us out of this spiral, capturing and anchoring the abstraction of metaphor in the real world. The exploration of metaphor has taken the form of a qualitative research methodology, specifically using IPA. The research investigation involved 11 research participants who were purposively selected based on criterion sampling. The research strategy included the necessary self-reflection by the researcher and in the initial stage of working with the data through deconstruction of the text. In the data analysis we can find first the pre-research and then the actual codification associated with direct quotations. This is first sorted into a clear table for better orientation. The discussion then focuses on answering the main research aim that was met and the research questions. These are answered in the form of a kind of sub-chapter when we...
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Important factors supporting videosupervision from the point of view of supervision users
Žaludek, Adam ; Havrdová, Zuzana (advisor) ; Pernička, Michal (referee)
The thesis is focused on the factors that enable the successful process of supervision using video conference or videosupervision. The aim of thesis is to provide a practical tool for supervisors that can help to identify, enhance and manage these supporting elements. In the theoretical part of the thesis, cyber-supervision and its variant videosupervision are introduced, their history, forms, models and especially the supporting and limiting factors that influence their course are explained. Based on the study of the literature, a prototype of the questionnaire mapping the perception of the supporting factors of videosupervision from the perspective of the supervised was formulated. The epistemological-methodological approach is the practice research. In the thesis a mixed study with a qualitative and then a quantitative part was used. The qualitative part used content analysis of data obtained from two focus groups, and these results were subsequently used to refine the original version of the questionnaire, which was then distributed electronically. The data from both researches were used to formulate a practical recommendation for supervisors, how they can contribute to the successful course of videosupervision using the support factors perceived by the supervisees as necessary. The results are...
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Supervision as a tool for professional support of early care employees
OHRÁDKOVÁ, Tereza
The bachelor's thesis deals with the possibilities of professional support, focusing in more detail on supervision. The work characterizes early care, the social worker and his activities, shows the problems that the social worker may encounter when providing early care. Furthermore, the work presents the possibilities of professional support - vocational training, mentoring, supervision and teambuilding. In more detail, thesis fosues on supervision and supervisor, it describes the goals, functions and model of supervision, it also deals with the prerequisites for successful ssupervision in the organization. At the end of the work, professional support and supervision are described using an example from practice. The results of a research probe are presented here, which ascertains the benefit of supervision for social workers of a specific organization.
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The needs of the field of social work from the point of view of social workers
GERBRICHOVÁ, Alena
The thesis examines the needs of the field of social work as perceived by social workers elected on the basis of diverse conceptions of social work. The theoretical part defines the concept of social work, problems of postmodern social work, requirements for social worker qualification, social work education, explains the concepts of profession, professionalization, professionography. It describes the personality of the social worker, his competences; supervision and reflexivity in social work. Characteristics of developmental needs and their distribution, different conceptions of social work and the Code of Ethics in the context of these conceptions are presented. The research part focuses on the interpretation of the data obtained according to Pesso Boyden's concept of developmental needs. Thus, the essence of the thesis is the needs of the field of social work as formulated by social workers.
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Setting the conditions for a functional team supervision
ŤÁPALOVÁ, Lenka
The thesis deals with the issue of team supervision in social situations, especially from the perspective of the supervised. It focuses on internal and external factors that influence team supervision. The introduction of the thesis describes the importance of social services, team supervision and their appropriate conditions for implementation. A short qualitative research is based on this part of the work, and a part of it is a qualitative probe which is pointing to the state of team supervision in a non-profit organization providing social services. The result of this research probe is the evaluation of the obtained answers to the set questions, their comparison, and the list of suitable conditions of team supervision, which the probe has evaluated as relevant for this work. The main goal of this work was to find the ideal prerequisites for team supervision, compare them with problematic practice, and determine how to eliminate these problems, thus creating a functional team supervision.
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Ethical dilemmas of social services for the elderly
PEKÁRKOVÁ, Lenka
In the introductory part, the diploma thesis deals with the description of the concept of old age and the basic physical and psychological changes that accompany this period. In the next part of the work, the term social worker and the legislative anchoring of social work in the Czech Republic are characterized. In the third part, the diploma thesis describes in detail terms such as ethics, ethical conduct, professional ethics, ethical code, ethical dilemmas and supervision. The next chapter, based on a written questionnaire and a subsequent interview, describes a view of the ethical dilemmas of six women workers in social services. Furthermore, from an ethical point of view, this chapter describes and analyzes problematic situations when working with the elderly, which social service workers formulated as ethical dilemmas. This part of the thesis is followed by another chapter, in which an analysis of a selected dilemmatic situation is carried out and an insight into the solution of a specific dilemmatic situation is provided using three ethical theories (deontology, utilitarianism and ethics of care).
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