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Consumer behavior of the Generation Y in the Czech Republic
Charvát, Tomáš ; Koudelka, Jan (advisor) ; Skokanová, Dagmar (referee)
The thesis is focused on problem concerning the behavior of Czech Generation Y -- people born between 1977 and 1997. The reader gradually gets to know the aspects that essentially formed the general features of this generation. The main topic covers invasion and integration of modern technologies in their common life. In more detail we are focused on the relationship between the Generation Y and marketing. We will talk about changes, which brought the Generation Y into this area, and also the recommendations necessary for their successful marketing target regarding their characteristic features and values. In the final part of the thesis we will either prove or rebut all the knowledge related to the Generation Y. The results of this thesis should summarize the facts due to the Czech Generation Y and presentation of all important factors which influence the consumer's behavior of this group of people. Good understanding of the consumer is essential to reach customer's interest.
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Analysis of the consumer behavior
Morávek, Jakub ; Koudelka, Jan (advisor) ; Skokanová, Dagmar (referee)
The bachelor thesis focuses on the analysis of the consumer behavior. The thesis is divided into two main parts. The first part deals with the consumer behavior in the theoretical point of view and with the factors affecting it. The second part refers to author's and the MML-TGI research which analyse the most common signs of consumer's decision making and behavior.
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Current Trends in Consumer Behavior
Mynařík, Jan ; Vávra, Oldřich (advisor) ; Černá, Jitka (referee)
This thesis deals with three selected current trends related to consumer behavior -- onslaught of retro products and retro marketing generally, changes in behavior related to electronic marketplace, and stricter demands for flawlessly designed products and services. Each trend is described and attention is given to driving forces of these trends, the ways they can affect consumers' lives and how they can be observed. The knowledge of the trends is then applied to determine how different groups of Czech consumers can be affected by those trends, thus giving businesses hints on how to incorporate the trends in the approach to their customers and monetize on them.
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Consumer Behavior in Fashion
Dvořáčková, Alena ; Vávra, Oldřich (advisor) ; Koudelka, Jan (referee)
In my thesis I deal with the topic of consumer behavior when buying clothes. The theoretical part describes consumer behavior, factors that influence them and buyer decision process itself. The practical part is focused on marketing survey, which explores consumer customs and their fashion understanding. Questionnaire is used as a method of analysis. The analysis itself and some practical tips for marketing campaigns are a part of final conclusion.
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Protective Factors Influencing the Use of Nasal Hygiene Products.
KROUPOVÁ, Veronika
This diploma thesis is a loose continuation of the bachelor thesis titled Impact of the Advertising Campaign on the Sales of Products of Pharmaceutical Companies and its Impact on the Consumer. The theoretical part was appropriately expanded to include new findings mentioned in modern literature in order to identify all protective factors that may affect the use or purchase of nasal hygiene products. Attention is paid to the associated processes such as marketing, marketing communications and consumer behavior of the customer. In connection with the subsequent analysis health issues are also mentioned. In the practical part, the success rate of individual advertising campaigns in the years 2007 - 2010 on Nasivin and Sterimar in connection with sales that occur subsequent to influenza, non- influenza diseases and allergic diseases morbidity in the population of the Czech Republic is evaluated. Buying habits of a customer ? a possible Nasivin consumer, what medication he/she uses to treat rhinitis, and what brands of nasal decongestants he/she knows are analyzed. In connection with the product Nasivin and Sterimar, the relationship of a customer and a pharmacist, with regard to the product brand and practices in recommendations, is analyzed. The data were obtained from several sources. The company Merck Serono provided me with information on advertising campaigns and sales results in 2007 - 2010. The market research agency Median provided the data for the target customer analysis. The third data source was the agency STEM / MARK, from which I received background data on consumers' buying habits and practices of pharmacists when recommending products. The fourth source of data was the State Institute of Public Health with information relating to respiratory and allergic diseases. By the carried out analysis a close correlation between the sale of products and the occurrence of respiratory diseases, but not allergic diseases, was proved. The company knows well how to target customers and their needs and it respects the products seasonality. It should focus primarily on acquiring new customers and stop the existing customers´ move to competition. In the discussion and the conclusion the issues of health, the Czech health care system and the prevention of civilization-related diseases are mentioned.
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Consumer Behaviour on the Financial Market
TŘEŠTÍK, Miroslav
The outcome of this thesis are the weights of each parameter of payment methods that are used to interpret consumer recommendations and conclusions. The research revealed that consumers mostly used payment method for purchases from online stores is delivery, although it does not seem like a good choice. Instead of delivery, I may recommend credit card payment, which has only one weakness and that is security. This weakness can be put down by purchasing only at trusted sellers. It is also meant to be the fastest way of payment. Also payment through a text message is convenient and easy. The results of my thesis can be used by consumers to help orient themeselves between the payment systems used for online store purchases, as well as the operators themselves.
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Consumers' attitudes to sustainable consumption issue
DALÍKOVÁ, Pavlína
Sustainable consumption represents consumption considerate to the needs of current and future generations. This term is quite usual since 1992 but the question is how much we have involved main principles of the sustainable consumption to our lifestyles. This thesis deals with this issue. The consumer behavior is affected by numerous external and internal factors. Traders respectively their practices are one of the major factors which involve our consumer behavior. The analyzed corporation Tesco Stores ČR, a. s. is good example in context of sustainable development (consumption). As an another step to this sustainable development (consumption) I present a strategy connected with extension of loyalty system Tesco Clubcard by green points. This can support on the one hand the sustainable consumption and on the other hand the promotion of good image of the corporation, expanding the customer base and increasing sales in this category.
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Consumer behaviour on the market with toners and print cartridges
SULEKOVÁ, Klára
The aim of this diploma thesis was to describe consumers{\crq} behaviour in the market with regards to print cartridges and to recommend the most suitable products to them on the basis of the established preferences and attributes. I used a questionnaire survey and a calculation of print cartridges parameter weights using the method of multi-criteria decision making. I found from the survey that the respondents mostly own ink multifunction equipment. Among the most commonly used printer makes are Hewlett Packard, Cannon and Epson. However, the proportion of less significant makes has dropped in the last three years. The respondents mostly buy original cartridges in shops and they buy black cartridges more often than colour cartridges. The main criteria for choosing a certain cartridge are price, quality and availability. The obtained information helped me select suitable cartridges for consumers. I found that cartridges are more readily available on the market in comparison to toners. When evaluating measurable attributes (price, quality and environmental friendliness) I calculated that in most cases it pays to buy renovated cartridges, especially for the evaluated cartridge from the makes HP and Canon and for toner makes HP and Epson. Epson cartridges contain a chip which prevents their renovation which is why I would recommend the purchase of a compatible cartridge. For the Canon toner I would recommend the purchase of a compatible cartridge too. In summary of my recommendations I would advise consumers to look closely at the price, volume, quality, producer and possibility to renovate when purchasing cartridges. I would further recommend buying ink printers as it is difficult to get cartridges for laser printers. I would point out that in most cases a rule applies: the cheaper the printer the more expensive the cartridge.
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Consumer preferences' based testing of consumer products
VALDMANOVÁ, Markéta
I used questionnaire investigation to reach the goal of my thesis. I wanted to ascertain the behaviour of users in the market when using the relevant product and to establish the importance of the attributes of digital camera for the user on the base of the research. Further my task was to set the weights of the individual attributes for multi-criteria decision-making. To compare the offered products with the help of the selected technique of multi-criteria decision-making and to suggest suitable products for the users on the base of the weights found out. The ascertained data and results will be further utilizable for consumer organizations, specifically for the Spotřebitelský institut SOS, o.p.s. (SOS Consumer institute, quasi-public company). I came to the following results after having evaluated my research. Most respondents own digital cameras, most frequently brand PANASONIC, CANON and OLYMPUS. The highest percentage of respondents use their cameras to record the personally significant moments, identically most frequently several times a week or several times a month. The main reason to choose a new camera is its function and price and the users are most frequently ready to spend between 3 001,- and 9 000,- CZK. Respondents prefer black and silver digital camera. As I supposed that there would be certain differences among the parameter preferences between genders and experiences of the users, I divided the respondents into individual segments in which I performed my further research. If I should assess the parameters most preferred by the respondents, there are certain differences between genders and experiences of the users. It is possible to say generally, on the base of the ascertained highest values of weights, that all user segments prefer the following parameters: noise (sensitivity), camera speed, battery durability, megapixel resolution and optic zoom. The clearly unimportant parameter is the possibility of printing directly from the camera that is on the last place of importance in all segments. I compared 25 digital cameras on the base of multi-criteria decision-making and the ascertained weights. I can recommend more or less the following 7 suitable products to the individual segments: Canon PowerShot SX1 IS, Panasonic Lumix DMC-FX500, Canon EOS 40D, Canon Ixus 870 IS, Casio EX-V7, Canon EOS 50D, Nikon D300.
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