Original title: Návrh aplikácie interného IT Helpdesku
Translated title: Proposition of application of internal IT Helpdesk
Authors: Andiľová, Alexandra ; Gála, Libor (advisor) ; Jančuška, Vladimír (referee)
Document type: Bachelor's theses
Year: 2011
Language: slo
Publisher: Vysoká škola ekonomická v Praze
Abstract: [slo] [cze] [eng]

Keywords: CobiT; IT Helpdesk; IT Service Management; ITIL; CobiT; IT Helpdesk; IT Service Management; ITIL

Institution: University of Economics, Prague (web)
Document availability information: Available in the digital repository of the University of Economics, Prague.
Original record: http://www.vse.cz/vskp/eid/28351

Permalink: http://www.nusl.cz/ntk/nusl-72539


The record appears in these collections:
Universities and colleges > Public universities > University of Economics, Prague
Academic theses (ETDs) > Bachelor's theses
 Record created 2011-11-30, last modified 2022-03-03


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