Marketingová komunikace jako faktor ovlivňující nákup volně prodejných léků na Slovensku a v Česku

Mihálová, Petronella

The thesis deals with marketing communication and consumer behaviour in the context of over-the-counter medicines. The aim of the thesis is to define the factors influencing the purchase of OTC medicines by Slovak and Czech consumers. In the theoretical part, the thesis defines basic concepts in the field of marketing communication and pharmacy and introduces the Slovak and Czech laws on medicines and pharmaceuticals and laws on advertising. The thesis presents some of the most relevant research in the field of consumer behaviour in the context of pharmaceutical products and thus shapes the basic factors that consumers consider when purchasing over-the-counter medicines. Using surveys, it defines the information sources of Slovaks and Czechs, as well as the channels or social media they use the most. In the analytical part, the thesis offers a content analysis of the marketing communication of the over-the-counter medicine Detralex on the Slovak market and demonstrates the ways, means or channels through which marketing communication tries to influence the mindset of consumers. The content analysis is based on information from an interview with the project manager of Detralex on the Slovak market. Using its own research in the form of a questionnaire, the thesis defines the factors that influence...

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