Business Intelligence in Healthcare - Data Mining Techniques as a Possible Hospital Management Tool in Austria

Schmied, Marten

Public healthcare provision is under increasing economic restraints making an efficient and sustainable managerial planning a necessity in the hospital sector. Business Intelligence is the extraction of business relevant knowledge in order to adjust and refine executive operations. On the free market industries have applied the according methods and software dedicated to the generation of Business Intelligence is offered by variety of companies. Data Mining, furthermore, describes the facilitation of algorithms in order to train programs to detect unseen patterns from huge amounts of data. Therefore mining techniques are suitable for adding to the business relevant knowledge, particularly as they can produce more accurate predictions. The thesis examined the status of Information Technology normally utilized in Austrian hospitals and simultaneously identified studies that apply Data Mining to a Hospital Information System to gain Business Intelligence. While the general level of Austrian Hospital Information Systems is well sophisticated, common challenges are present in a separation between clinical and administrative systems and their interfaces. For the Data Mining a majority of studies aims at medical improvements. Some applications were found to have good business relevant prospects but their feasible introduction into the practice needs additional fostering.

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