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Specifics of Leading of Intercultural IT Company in Brno
Špok, Václav ; Závišová, Barbara (referee) ; Rašticová, Martina (advisor)
The World is becoming global and also the companies. They are expanding their business outside the current location. This trend brings new challenges to the top management and to line managers to be able lead not just people with same culture, but also lead and cooperate with reportees from different cultures. Leaders need to be able to lead teams consisted from people of various gender, religion, age, sexual orientation or color. Managers need to be aware of those specifics in order to use full potential of whole team. The aim of this diploma thesis is to analyze those specifics of leading of intercultural IT company based on semi-structured interviews with expats, free associations, analysis of company documents and guided discussion and design methods and recommendations to be able to lead intercultural teams more effectively, mainly in IT field.
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Evaluation of Communication with Foreign Customers of TEMPISH Ltd. with Possible Improvement Proposals
Kráčmarová, Hana ; Plutz, Jan (referee) ; Černohorská, Lenka (advisor)
The subject of this master’s thesis is communication with foreign customers in the company TEMPISH Ltd. The thesis is divided into two parts connected to each other and complements each other. It is the theoretical basis and its subsequent practical use. The theoretical part is focused on clarifying the concepts of communication, customer and their forms. In the practical part of the thesis communication with customers in the company TEMPISH Ltd. is characterized. This part also covers analysis of survey results. Based on the findings proposals to improve the current state of communication, especially with foreign customers, are described.
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Proposal for Intercompany Communication Change in a Multinational Company Operating in IT Services
Zbořilová, Hana ; Peřinková, Jana (referee) ; Konečná, Zdeňka (advisor)
Diplomová práce se zabývá návrhem změny vnitropodnikové komunikace ve vybrané mezinárodní společnosti působící v oblasti IT služeb. Předmětem výzkumu v analytické části je zmapování vztahů místních zaměstnanců k jejich vedoucím a kolegům pocházejících z odlišných národních kultur. Dále je pak zkoumán vliv kulturních odlišností na aplikovaný způsob řízení a komunikaci v rámci mezinárodního týmu. Na základě výsledků výzkumu provedeného mezi zaměstnanci společnosti formou dotazníkového šetření jsou v návrhové části společnosti doporučena opatření vedoucí k zefektivnění komunikace v rámci společnosti a zefektivnění spolupráce v rámci multikulturního týmu.
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Intercultural diversity in an organization
Cherednichenko, Kristina
Cherednichenko, K. Intercultural diversity in an organization. Bachelor thesis. Brno: Mendel University in Brno, 2023. The Bachelor thesis deals with intercultural diversity in an organization. The work is aimed at solving the problem of managing the interculturally diverse groups of AT&T employees. The course is structured around research questions about the ways AT&T has for managing foreign workers. The objectives of the thesis are to improve interaction and communication in the workplace in a multicultural environment and to develop the potential of these teams. The bachelor thesis uses Hofstede's dimensions, through which the main results of the work are identified. This is followed by a review of the collected results, a comparison of the strengths and weaknesses of the organization, and then recommendations for improving the management of the company.
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Interkulturní komunikace pracovníků v cestovním ruchu
Marková, Tereza
Marková, T. Intercultural communication of employees in tourism. Bachelor thesis. Brno: Mendel University, 2022. The bachelor thesis deal with the intercultural communication of workers in a selected area of tourism. The aim of the thesis is to find out the ways of intercultural communication of workers in spa facilities with foreign business partners and to create proposals for the elimination of problem areas. The thesis is divided into several parts. The theoretical part describes the issues of intercultural man-agement, Hofstede’s dimensions, and culture. The current situation in spa tourism will also be discussed by the Covid-19 pandemic. The methodological part focuses on the description of research and the form of data collection. In the practical part, information on business communication of selected countries will be written, including an evaluation of the obtained interviews. The final part of the work will summarize the findings and quantify the economic proposals.
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