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Assessment for selection and development of employees: Competency model for entry-level salespeople in services
Šafr, Martin ; Kirovová, Iva (referee) ; Höschlová, Eva (referee)
This thesis focuses on the proper use of various assessment methods for selection and development of employees in various positions within an organization. The selection and use of assessment methods have been tailored to practical requirements for each position in the organization with regard to their specificities. This current thesis elaborates on the assessment for technical, administrative, managerial jobs with special emphasis being put on the assessment for sales positions. Within the strategic assessment programmes the thesis deals with assessing the potential of individuals and the prediction of future behavior which is of great importance for the organization's future success. An Integrated Model of Potencial is specifically mentioned in this chapter and its practical use is suggested. In the second, empirical part of the thesis an attempt has been made to create a specific competency model for entry-level services salespeople and proposals for its practical use have been outlined. Key words: personnel psychology, psychological assessment, assessment methods and techniques, selection and development of employees, assessing the potential of individuals, competencies, competency modelling.
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Psychological testing in personnel psychology: competency-based selection of hospitality leaders
Šafr, Martin ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
This thesis deals with one of the most debated topics of the Personnel Psychology - the personnel selection. The aim of the thesis is to provide an exhaustive overview of the designing process of the selection procedures with special attention being paid to the various methods of selecting employees. Attention was primarily paid to the effort that the knowledge of the otherwise common methods of selecting employees be put in the new framework and the latest ways of their application. Particular emphasis has been put upon the new approaches to the method of interview, cognitive abilities testing, detection of individual personality at work and new methods in designing assessment centers. An interesting chapter is the use of emotional factors as selection criteria and the application of the attachment theory to work. Considerable extent of the thesis is also devoted to the methods of job analysis and competency modeling, their comparison and applications. Based on the previous theoretical treatise the empirical part attempts at creating a competency model for senior executives in the hotel industry and proposes possible ways of its practical use.
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Assessment for selection and development of employees: Competency model for entry-level salespeople in services
Šafr, Martin ; Kirovová, Iva (referee) ; Höschlová, Eva (referee)
This thesis focuses on the proper use of various assessment methods for selection and development of employees in various positions within an organization. The selection and use of assessment methods have been tailored to practical requirements for each position in the organization with regard to their specificities. This current thesis elaborates on the assessment for technical, administrative, managerial jobs with special emphasis being put on the assessment for sales positions. Within the strategic assessment programmes the thesis deals with assessing the potential of individuals and the prediction of future behavior which is of great importance for the organization's future success. An Integrated Model of Potencial is specifically mentioned in this chapter and its practical use is suggested. In the second, empirical part of the thesis an attempt has been made to create a specific competency model for entry-level services salespeople and proposals for its practical use have been outlined. Key words: personnel psychology, psychological assessment, assessment methods and techniques, selection and development of employees, assessing the potential of individuals, competencies, competency modelling.
|
|
|
Psychological testing in personnel psychology: competency-based selection of hospitality leaders
Šafr, Martin ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
This thesis deals with one of the most debated topics of the Personnel Psychology - the personnel selection. The aim of the thesis is to provide an exhaustive overview of the designing process of the selection procedures with special attention being paid to the various methods of selecting employees. Attention was primarily paid to the effort that the knowledge of the otherwise common methods of selecting employees be put in the new framework and the latest ways of their application. Particular emphasis has been put upon the new approaches to the method of interview, cognitive abilities testing, detection of individual personality at work and new methods in designing assessment centers. An interesting chapter is the use of emotional factors as selection criteria and the application of the attachment theory to work. Considerable extent of the thesis is also devoted to the methods of job analysis and competency modeling, their comparison and applications. Based on the previous theoretical treatise the empirical part attempts at creating a competency model for senior executives in the hotel industry and proposes possible ways of its practical use.
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