Original title: Spokojenost zákazníků se službami Pulse Fitness v Benešově
Translated title: Customer Satisfaction with the Services of Pulse Fitness in Benešov
Authors: Holánek, Michal ; Šíma, Jan (advisor) ; Čáslavová, Eva (referee)
Document type: Master’s theses
Year: 2016
Language: cze
Abstract: [cze] [eng]

Keywords: customer satisfaction; European Customer Satisfaction Index (ECSI); fitness services; Evropský index spokojenosti zákazníka (ECSI); fitness služby; spokojenost zákazníka

Institution: Charles University Faculties (theses) (web)
Document availability information: Available in the Charles University Digital Repository.
Original record: http://hdl.handle.net/20.500.11956/82251

Permalink: http://www.nusl.cz/ntk/nusl-342013


The record appears in these collections:
Universities and colleges > Public universities > Charles University > Charles University Faculties (theses)
Academic theses (ETDs) > Master’s theses
 Record created 2017-06-19, last modified 2017-06-27


No fulltext
  • Export as DC, NUŠL, RIS
  • Share