National Repository of Grey Literature 4 records found  Search took 0.00 seconds. 
Analysis of Customer Satisfaction and Suggested Measures for Its Improvement
Sklenář, Jakub ; Uhlík, Radim (referee) ; Schüller, David (advisor)
The goal of this diploma thesis is to analyze customer`s satisfaction of football club 1.FC Slovácko. The theoretical part is focused on the way of the customer satisfaction analysis, marketing research and connected notions. The partical part is processed and analyzed the results obtained from the questionnaire, proposals to raise the level of customer satisfaction and quality of services provided.
Business Plan
Sklenář, Jakub ; Jirská, Marta (referee) ; Kocmanová, Alena (advisor)
The bachelor´s thesis elaborates the subject business plan that is focused in foundation of business in sphere of hospitality. The theoretical part defines of types business plan and it is his structure. In the practical part, which is the application of theory, you can find business plan for establishment of a microfirm. The bachelor´s thesis brings clues how to start business in sphere of hospitality.
Business Plan
Sklenář, Jakub ; Jirská, Marta (referee) ; Kocmanová, Alena (advisor)
The bachelor´s thesis elaborates the subject business plan that is focused in foundation of business in sphere of hospitality. The theoretical part defines of types business plan and it is his structure. In the practical part, which is the application of theory, you can find business plan for establishment of a microfirm. The bachelor´s thesis brings clues how to start business in sphere of hospitality.
Analysis of Customer Satisfaction and Suggested Measures for Its Improvement
Sklenář, Jakub ; Uhlík, Radim (referee) ; Schüller, David (advisor)
The goal of this diploma thesis is to analyze customer`s satisfaction of football club 1.FC Slovácko. The theoretical part is focused on the way of the customer satisfaction analysis, marketing research and connected notions. The partical part is processed and analyzed the results obtained from the questionnaire, proposals to raise the level of customer satisfaction and quality of services provided.

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