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National Repository of Grey Literature 3 records found  Search took 0.00 seconds. 
Customer Satisfaction Analysis of the Selected Company and Proposals for its Improvement.
 Nesvadba, Lukáš ; Štýbnar, Michal (referee) ; Chlebovský, Vít (advisor)
This diploma thesis deals with customer satisfaction analysis of Hospoda U Hlaváčů using a questionnaire survey and provides proposals for its improvement. The thesis is based on a comparison of theoretical knowledge with practical skills. Theoretical part is focused on market research, customer and questionnaire survey. The practical part analyses and elaborates the obtained results. Based on the data evaluation, several areas requiring improvement were indicated. Proposals to increase the level of customer satisfaction and development of provided services are given.
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Customer Satisfaction Analysis of the Selected Company and Proposals for its Improvement.
 Nesvadba, Lukáš ; Štýbnar, Michal (referee) ; Chlebovský, Vít (advisor)
This diploma thesis deals with customer satisfaction analysis of Hospoda U Hlaváčů using a questionnaire survey and provides proposals for its improvement. The thesis is based on a comparison of theoretical knowledge with practical skills. Theoretical part is focused on market research, customer and questionnaire survey. The practical part analyses and elaborates the obtained results. Based on the data evaluation, several areas requiring improvement were indicated. Proposals to increase the level of customer satisfaction and development of provided services are given.
Detailed record
Business Start-up for Bike&Shoulder Bag – Bishbag
 Nesvadba, Lukáš ; Štýbnar, Michal (referee) ; Chlebovský, Vít (advisor)
This bachelor thesis is focused on Business plan for a start-up company which is offering leather shoulder bag, which is easily applied to bicycle handlebar. This thesis is divided into theoretical and practical part. Bachelor thesis includes theoretical knowledge about the business, which you need to develop a business plan. The practical part focuses on developing business start-up for a product named Bishbag. It includes a proposal for start-up and pointing to the possibility of realization, marketing as a whole, distribution, promotion, SWOT analysis and more detailed analysis of this plan.
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