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National Repository of Grey Literature 3 records found  Search took 0.00 seconds. 
Selected E-shops and their Websites
 PRŮŠOVÁ, Linda
The diploma thesis deals with e-shops and their websites. The aim of this thesis is to evaluate the selected e-shops and their websites, activities of supervisory authorities in this area and creating suggestions for an improvement. The theoretical part explains basic terms connected to e-shops, history, legislation and supervisory authorities related to this area. In the practical part is conducted controlled in-depth interview with the employee of the Czech Trade Inspection. Moreover a questionnaire survey was carried out in order to examine the consumer's experiences with e-shops and their legal awareness. The thesis also contains evaluation of the selected e-shops and their websites and case study containing purchase from one selected e-shop. Based on the obtained information are suggested recommendation for the improvement.
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Unfair commercial practices used by the Czech retailers
 VÍTKOVÁ, Karolína
This bachelor thesis is focused on unfair commercial practices and consumer protection. First of all it explains basic concepts such as commerce, retail, wholesale, businessman or consumer and next it devotes to unfair commercial practices. It contains devision to a misleading and agressive commercial practices and their difference. This work also shows the institutions and various organizations that can be contacted by consumers in case of an unfair commercial practice. For the consumers it is very important to know their rights about a purchase. This work is based on Act No. 634/1992 Coll., Consumer Protection Act and Directive 2005/29/EC of the European Parliament and of the Council concerning unfair business-to-consumer commercial practices, where all information concerning consumer rights and obligations of sellers can be found. The situation is detected by using questionnaire and a controlled in-depth interview with director of a control from the Czech Trade Inspection Authority. The purpose of the thesis is to evaluate these unfair commercial practices used by the Czech retailers. The aim is to determine the extent and potential impact on customers and how the Czech Trade Inspection Authority solves these situations.
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Czech supervisor authority in the consumer protection
 KOMEDOVÁ, Monika
Diploma thesis is aimed at the Czech supervisor authority in the consumer protection. The main object is to find out Czech consumer awareness of the working of The Czech Trade Inspection Authority. Necessary information is found out using questionnaire survey and controlled depth interview. On the basis of observed results the recommendations for improvement are suggested.
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