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Sociomapping as a tool for understanding team processes in on-profit organizations
Slezáková, Veronika ; Krejčí, Jiří (advisor) ; Honsová, Pavlína (referee)
This thesis focuses on team processes, such as cooperation, communication, engagement and work overload in non-profit organizations. Furthermore, it monitors the transformation of these parameters into an optimal form. The transformation is observed through the sociomapping method, which is used to visualize team processes. The theoretical part of the thesis deals with teams and selected processes within them. Attention is also paid to team diagnostics, which aims to describe and comprehend team processes. Additionally, it introduces team interventions which enable better team cooperation. The following chapter focuses on the specifics of teamwork in the non-profit sphere. The empirical part presents a qualitative research, which determines how the sociomapping method realized through the means of action research affects cooperation within a team. Further, it attempts to describe how the visualization of team processes, team coaching and action plans support change in team processes and how all these three interventions influence cooperation and communication within two selected teams of one non-profit organization.
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Interaction and communiaction in health care team
Kočková, Jana ; Tomová, Šárka (advisor) ; Vlachová, Marie (referee)
Bachelor thesis theme "interaction and communication in health care team" is focused on issues of quality and communication methods and elaborates the satisfaction of physicians, nurses in their workplace labor relations. Its' prime objective is not only the relation between nurses and doctors, but also the interaction and communication within their community as one group. The thesis consists of two parts - theoretical and empirical. The theoretical part deals with the history, ways of communication and their characteristics. Furthermore, it shows possibilities of social interactions even within the team itself. The empirical part presents the outcomes of the questionnaire distributed at selected clinics at the University Hospital Motol and departments of Thomayer's Hospital. In this anonymous survey participated nurses and doctors from these selected workplaces. The conclusion is evaluation of survey results and its' comparison with results of previously conducted studies.
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Interaction and communication within the medical team
Ježková, Kateřina ; Tomová, Šárka (advisor) ; Švarcová, Eva (referee)
This bachelor thesis "Interaction and communication within a medical team" examinates work relations of doctors and nurses, forms and quality of their communication and their overall satisfaction with these processes. Attention is paid not only to the nurse - doctor relationship, but also to communication and interaction among members of individual teams. This thesis has two parts - theoretical and empirical. The theoretical part describes forms of communication and their characteristics. Also it talks about social interactions in a workplace and a medical team in itself. The empirical part summarises information from a survey, that took place in several divisions at Fakultni nemocnice Motol and Masarykova nemocnice in Usti nad Labem. Both doctors and nurses from selected units participated in this anonymous questionnaire. The closing of the thesis evaluates the results of a personal research and compares them with studies realized before.
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Multicultural team management in DHL Information Services (Europe) s.r.o.
Satrapa, Tomáš ; Křečková Kroupová, Zuzana (advisor) ; Chylíková, Hana (referee)
The goal of the master thesis is to determine possibilities of improving of management of multicultural teams in the Service Desk department in DHL Information Services (Europe) s. r. o. The teoretical part of the thesis involves concepts of team, team development, team management practices and team communication. The practical part of the thesis focuses on verification of hypotheses through structured interviews with manager of multicultural teams in the department of Service Desk and with particular team leaders.
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