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Importance of Emergency Phones for Crisis Management and Civil Protection
Obadalová, Kristýna ; Rosická, Zdena (referee) ; Mika, Otakar Jiří (advisor)
In order to gather relevant information, extensive literature search in domestic as well as foreign sources was carried out and quoted in the thesis presented. This bachelor thesis is dealing with emergency extension line significance both for crisis management and population protection. The topic is focused on mapping problems related to emergency lines within the Czech Republic territory, in particular telephone number 112. The thesis characterizes emergency calls structure, emergency call centers, their hierarchy, significance, qualification requirements for emergency call centers operators. The goal of thesis consists in the assessment of current situation within emergency calls system, efficient and reasonable use for saving human lives as well as protection of health, material and environment. The author was able to apply theoretical knowledge systematically while accomplishing practice period at a Brno 112 emergency call centre. The author was capable of verifying importance and function of emergency extensions while participating in the above mentioned specialized center activities. The bachelor thesis covers personal contribution to emergency call centers upgrading considering higher effect. The thesis presents unique chance to participate in controlled calls with emergency call centers operators resulting in gathering valuable information. The thesis also includes short population research targeted at knowledge and skills in order to get emergency call information needed.
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Awareness of children from the selecte delementary schools about the emergency phone line services provided by Police of the Czech Republic.
KRONIKA, Karel
The aim of the bachelor thesis is to determine through the school methodists of prevention of risky behaviour if primary schools children´s awareness of purveyed services of Police of the Czech Republic emergency line is sufficient in South Bohemian Region. In the theoretical part of this bachelor thesis there are basic ideas, legal standards and regulations described that are part and parcel of these problems. It is a description of Police of the Czech Republic emergency line activities, main tasks of emergency line, technical possibilities, particularities of children´s emergency calls, communication and prevention of risky behaviour of primary schools pupils. In the practical part there were determined three hypotheses. H1 - Emergency line 158 is submitted sufficiently by Police of the Czech Republic preventive actions at primary schools. H2 - Primary schools children´s awareness of basic facts for the announcement is sufficient. H3 - At primary schools there is an emergency line 158 submited only in basic range by the methodist of prevention of risky behaviour. There was used a quantitative research method and an online questionnaire was used for a data collecting. A selected file was created by school methodists of prevention of risky behaviour. This research was provided at 53 primary schools in South Bohemian Region. In this research there were hypotheses number 1 and number 2 confirmed and hypothesis number 3 was falsified. The results of the research show that primary schools children´s awareness of purveyed service by Police of the Czech Republic emergency line is sufficient in South Bohemian Region.
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The education of children in the area of fire protection and protection of the population
Pavlíková, Vendula ; Fiala, Miloš (advisor) ; Vilášek, Josef (referee)
Title: Education of children in the area of fire protection and civil protection. Objectives: The first aim of this thesis is to describe and analyze the methodology, which is designed to teach preventive educational activities in the field of fire protection and the protection of the population in the Czech Republic. The second objective of this thesis is to apply to students selected primary schools lecture program Hasík com and achieve mutual cooperation between trained instructors, elementary school students and teachers. The third objective of the thesis proposes small changes in individual subjects teaching lecture program Hasík cz. Methods: The investigation was focused on selected primary schools. Using lectures and model situations, it was examined whether students are able to prevent incidents and whether they can do the basic principles of behavior during the incident. We compared the differences in education, primary education and second stage of basic education. Furthermore, we compared what is the interest for selected primary schools to teach preventive educational activities in the field of fire protection and the protection of the population in 2010 and 2011. Results: Based disassembled methodology, which was designed to teach preventive educational activities in the field of fire...
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Importance of Emergency Phones for Crisis Management and Civil Protection
Obadalová, Kristýna ; Rosická, Zdena (referee) ; Mika, Otakar Jiří (advisor)
In order to gather relevant information, extensive literature search in domestic as well as foreign sources was carried out and quoted in the thesis presented. This bachelor thesis is dealing with emergency extension line significance both for crisis management and population protection. The topic is focused on mapping problems related to emergency lines within the Czech Republic territory, in particular telephone number 112. The thesis characterizes emergency calls structure, emergency call centers, their hierarchy, significance, qualification requirements for emergency call centers operators. The goal of thesis consists in the assessment of current situation within emergency calls system, efficient and reasonable use for saving human lives as well as protection of health, material and environment. The author was able to apply theoretical knowledge systematically while accomplishing practice period at a Brno 112 emergency call centre. The author was capable of verifying importance and function of emergency extensions while participating in the above mentioned specialized center activities. The bachelor thesis covers personal contribution to emergency call centers upgrading considering higher effect. The thesis presents unique chance to participate in controlled calls with emergency call centers operators resulting in gathering valuable information. The thesis also includes short population research targeted at knowledge and skills in order to get emergency call information needed.
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Emergency Call Service 112 and its Possibilities in Receiving Emergency Calls from Handicapped Citizens
DVOŘÁKOVÁ, Kamila
This bachelor thesis deals with the possibilities of calls made by handicapped people (deaf, blind or physically handicapped) to emergency lines, including line 112. According to the European Parliament Directive 2002/22/ES of 7 March 2002 on universal service and users' rights relating to electronic communications networks and services, specifies that each citizen, whether healthy or handicapped has the right to call to emergency line 112 free of charge. This thesis involves a questionnaire based research. Sets of questions focused on handicapped citizens asked whether they had sufficient possibilities to call to emergency lines. The questionnaires were distributed to handicapped citizens in South Bohemia. The aim was to find out whether the efforts of the Fire Rescue Service in the field of reception of emergency calls from handicapped people were sufficient or not and whether these citizens are or will be interested in using the line in the future. The research has shown that handicapped people may communicate with the emergency lines by means of mobile phones like healthy people, provided their handicap does not prevent them from doing that. Blind and sand-blind people do not have problems with telephoning either, mostly from mobile telephones. They might only have a problem with specification of the event location. Deaf and hearing impaired people actually have problems with mobile phone communication, but the Fire Rescue Service of the South Bohemia Region enables them to send SMS, thanks to which they can receive assistance of the same quality as any healthy person in emergency situation occurrence. As for legislation, a new draft Fire Rescue Service Act, which contains the issues of emergency calls from handicapped people, is being consulted at present.
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Experience public with medical rescue service in a South-Bohemian region
URBANOVÁ, Pavla
The objective of the presented work is to monitor the experiences of the public with the Medical Rescue Servece of the South Bohemian Region. The mapping out of the experiences of the receivers of the care themselves concerning the attitudes, the access to relevant information and trust in the team of the Medical Rescue Service of the South Bohemian Region is a way to detect and evaluate the actual most frequent mistakes and omissions of the medical team in urgent and demanding situations. It can be concluded that people of different age, sex and standard of education make use of the medical rescue service. An enormous trust into the staff members of the medical rescue service is a general phenomenon. As a result of this finding it seems essential to pay due attention even to borderline results in the sense of presenting the rescue team accordingly and offering a second call to the operation emergency centre (telephone line 155) by the appropriate operation emergency centre staff member. I would appreciate if this paper could be used for a subsequent more detailed study in this field. I would recommend a training of rescue workers in the techniques of specialized communication. The presented results could also find use in helping the rescue service team member as well as the trainees in this sector of medical services to acquire a better insight into ther profession.
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