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The Analysis of the Organizational Culture in a Company
MACKOVÁ, Martina
The Bachelor thesis is based on the analysis of organizational culture in Löttco company, which is an engineering business. The aim of this work is to study a current situation of the organizational culture, to compare it with the literary theory and then to analyse it in the business. It is necessary to examine the existing working environment, values, standards and the rules through the interview process with the management and current employees. A subsequent research is a questionnaire survey, which forms the basis for quantitative evaluation of the organizational culture. The analysis of the organizational culture illustrates how important part of company it is, how it influences the pace of work and the long-term sustainability of the business in the market. In the company there were detected some defects of the culture, the possibilities of changes were suggested for rising a healthy working environment.
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Turnover of call centre employees
Smolová, Iva ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
Submitted thesis focuses on call center staff turnover. After short reference to work psychology and organization the theoretic part deals mainly with the characterization of this phenomenon. It aims to specify the main factors and it refers to possible stabilization measures. The second theme of the thesis is call centre and work of operators. Possible difficulties and risks of this job are described, the profesiogram of an employee of the particular selling point has been compiled. The last chapter deals with recruitment procedure. It specifies the single phases of the selection procedure, beginning with the preparation and compilation of necessary documents and ending with adaptation phase of a new employee at the end of the whole procedure. The empirical part of the thesis focuses on the turnover in company "A". The analysis of the personnel data from 2009 to October 2010 was the first step. Subsequently we tried to answer the question, if it is possible to use Time Crirtical Desecion Making Test (used in current selective procedure), sociability, ability to assert oneself a comunicability as predictors of continuance in company. As a diagnostic method the Bochum Personality Questionnaire was used.
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Turnover of call centre employees
Smolová, Iva ; Wagnerová, Irena (advisor) ; Štikar, Jiří (referee)
Submitted thesis focuses on call center staff turnover. After short reference to work psychology and organization the theoretic part deals mainly with the characterization of this phenomenon. It aims to specify the main factors and it refers to possible stabilization measures. The second theme of the thesis is call centre and work of operators. Possible difficulties and risks of this job are described, the profesiogram of an employee of the particular selling point has been compiled. The last chapter deals with recruitment procedure. It specifies the single phases of the selection procedure, beginning with the preparation and compilation of necessary documents and ending with adaptation phase of a new employee at the end of the whole procedure. The empirical part of the thesis focuses on the turnover in company "A". The analysis of the personnel data from 2009 to October 2010 was the first step. Subsequently we tried to answer the question, if it is possible to use Time Crirtical Desecion Making Test (used in current selective procedure), sociability, ability to assert oneself a comunicability as predictors of continuance in company. As a diagnostic method the Bochum Personality Questionnaire was used.
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Analysis of the lorry driver´s motivation in a chosen transport company
TÁBORSKÁ, Alena
Thesis focuses on the personal management of a transport company Šindelář Spedition s.r.o. Especially the remuneration and motivation of a concrete group of workers {--} drivers of road trains is examined. The main aim of the work is a proposal of certain advancements in managing processes leading to decreasing of staff turnover and to securing the company competitivness. The first part is treating the problem of high staff turnover and describes personal activities in the company. The second part consist of the survey whose output is designed to change the system of remuneration and employee motivation. The final part contains SWOT analysis which is used for a future strategy concept and the recommendation for a whole company functioning.
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Human capital in the enterprise
STRAKOVÁ, Lucie
The bachalor?s thesis at hand deals with an analysis of employee structure and assessment of efficiency (productivity) of human capital at a production plant in Humpolec. The theoretical part opens with a brief description of factors of production. Further, the thesis provides a detailed description of human capital, its types, and reasons for its assessment. Another part of the literature summary refers to remuneration and motivation that play important roles in relation to employees. The practical part provides a description of Valeo, a company based in Humpolec, the Czech Republic, one of the leading manufacturers of air conditioning compressors for automotive industry. This is followed by an analysis of employee structure in the company. Means and methods employed in order to remunerate and motivate company?s employees are based on annual assessment interviews that are held with each employee separately by the manager. The conclusion of this chapter analyzes to what extent the company uses human capital, i.e. the level of efficiency (productivity) of human capital. Also, it observes employees? absence rate and staff turnover. The outcome of the thesis consists of possible solutions for the company based on the data and information provided.
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Human Capital Expenses from Corporation Perspectives
KOUCKÁ, Silvie
The object of the thesis with the title Human Capital Expenses from Corporation Perspectives was to assess the importance of human capital expenses in the business organization dm drogerie markt Ltd., to evaluate their efficiency and consequently propose possible steps leading to make the resources spent on the human capital more effective. The practical part of the thesis deals with areas, which are associated with human capital expenses the closest: the system of remuneration and employee perks, the labour productivity and the structure and the amount of the labour costs, the organization and range of personnel controlling and briefly fundamentals of corporal culture, which illustrates the perception of the value of human capital for the investigated company.
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The nurses´ turnover into other professions on the labour market
SOVOVÁ, Zuzana
The profession of general nurse is very demanding. The International Labour Organisation and World Health Organisation believe it to be one of the riskiest jobs. Having completed difficult studies nurses often leave their jobs for other positions due to insufficient financial reward which is inadequate to the physical and mental load. The issue of lack of nurses emerged in the Czech Republic as early as before 2004. This situation worsened after the country{\crq}s association with the European Union because nurses began to use the free movement of persons on the labour market. They find work in more attractive industries which are not so demanding in personal and working life. Workers cannot keep up with a pace of work for a long time, unless their mental and physical health is properly looked after. Overloading often results in dissatisfaction and fluctuations. This diploma thesis maps the level of general nurses' departures to other professions on the labour market, which are listed in particular. The survey carried out is quantitative. It employs the method of enquiring persons by means of anonymous questionnaires. The results entail that the level of fluctuations shows a rising tendency. This is caused mainly by low financial remuneration and the impact upon the family and personal life. Possible solutions may include higher salary, higher social respect, saturation of the lack of personnel, application of fundraising, supervisions or employee benefits. It is essential to emphasise the prevention during professional studies. I have chosen the topic of general nurses{\crq} fluctuations mainly because it is a highly charged issue and because I felt that it was necessary to point out a problem that I experienced myself. As modern nursing care is developing, the demands for medical staff are increasing; unfortunately this is not in proportion to the amount of prevention devoted to the issue of workload. I attempted to outline the causes of nurses{\crq} fluctuations and mention also possible ways of preventing the outflow of nurses from this strenuous, yet beautiful and socially irreplaceable job.
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Staff Motivation and Assessment in the Company
TLAMSOVÁ, Alena
The main goal of my bachelor work is to analyse staff motivation and assessment in the company ČSAD JIHOTRANS a. s. In the first part of my bachelor work I deal with basic characteristics of motivation, theories of motivation, staff assesment and stimulation. In the second part of my bachelor work I describe the situation of the company ČSAD JIHOTRANS a.s. and analyse staff motivation and assessment there. The analysis provides information about higher rate of staff turnover and about unfinished system of staff assessment.
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