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Evaluation of the Corporate Performance
Chochula, Filip ; Doležal, Petr (referee) ; Pavláková Dočekalová, Marie (advisor)
Bakalárska práca hodnotí výkonnosť podniku centra zdieľaných služieb na základe vybraných skúmaných globálnych trendov relevantných pre dané odvetvie, kľúčových ukazovateľov výkonnosti a metódy Balanced Scorecard, čím správu o výkonnosti podniku rozširuje o nefinančné ukazovatele. V závere uvádza návrhy na zlepšenie, podporujúc budúcu výkonnosť spoločnosti.
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Applied analytics of Shared service centers
Budka, Marek ; Pour, Jan (advisor) ; Legát, Tomáš (referee)
This thesis focuses on the development and implementation of data analysis in an environment of shared service centers. The aim is the selection of analysis and its implementation from raw data to visualization of the results. The work is divided into two parts. The first part describes the shared services centers, their risks and benefits, and the process of data analysis, including a description and examples of visualization and data quality. The second part of the work describes the development of selected analysis. We chose the analysis of vendor master file. We perform anonymization of production raw data using IBM SPSS Modeler. We are completing this process in Microsoft SQL Server Management Studio, where we are continuing with the development of analysis logic and finally assembling dashboards in Tableau visualization program.
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Centra sdílených služeb v české veřejné správě –přínosy a rizika jejich implementace
Pelikánová, Šárka ; Vostrovská, Zdenka (advisor) ; Khorel, Tomáš (referee)
The baccalaureate thesis examines shared service centres, their implementation in the Czech public services administration and the related risks. The goal of this thesis is to provide an overview of the shared service centres, their role within the public service administration with a focus on the consequences of their implementation for the Czech public service administration. The first chapter describes the international competitiveness prospects of the Czech Republic for 2012-2020, as well as the Effective Public Services Administration project which supports the implementation of shared service centers. The second chapter examines the potential for optimization of institutional processes with a focus on shared service centres and the various types of support services most commonly provided by these. The third chapter describes the public services shared service centres implementation process which took place in Austria and the Netherlands, followed by an analysis and comparison of the Czech, Austrian and Dutch public services administration. The fourth chapter provides an outline of the current shared service centres implementation status in public service administration, as well as the author's view of some of the expected resulting advantages and risks. The thesis is based on information obtained from available literature, internet sources, a case study on the implementation of shared service centres by the Dutch Ministry of Justice, data made public by SAP, Eurostat and OECD.
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