|
|
Change Management in an Organization
TALACHOVÁ, Kateřina
The topic of this bachelor thesis is the management of changes in a selected business organization. The literary survey deals with changes and their types, steps through which changes are implemented, why people dislike changes, what are the main barriers to changes and what is business re-engineering. Next follows a characteristics and historic development of the organization EXTE SPOJ s.r.o., where the analytical part of this work was performed. Another part of this work involves the analysis of external and internal environments, where the STEP analyses was implemented, complemented with dissection of the financial, marketing and person aspects. Finally, a SWOT analysis dealing with strong and weak aspects, as well as opportunities and risks of the company, has also been included. Another part of the thesis is a directed discussion with the manager representing the company. In the next chapter, all the analyses have been evaluated and a time table of changes has been suggested. The thesis is concluded with 8 steps summarizing proposed changes, which should improve the approval rate of the customers and should eventually help the company in its future development.
|
guest ::
