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National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Co-use of opioid analgesics with alcohol and/or benzodiazepines in patients with chronic non-cancer pain
 Nováková, Daniela ; Mravčík, Viktor (advisor) ; Koutská, Kateřina Olga (referee)
Background: The problem of the simultaneous use (co-use) of benzodiazepines (BZD) and/or alcohol in patients with a diagnosis of chronic non-cancer pain (CHNCP) using strong opioid analgesics (OA) is still poorly mapped in the Czech Republic. Aims: To map the prevalence of co-use of BZDs and alcohol among patients with CHNNB taking long-term prescription OA. To determine differences between co-using groups and not-co-using patients and to determine predictors of co-use. Design and setting: The research is based on a secondary analysis of data collected in the period from March 2019 to December 2019 in the form of an anonymous questionnaire survey among patients of nine pain treatment centers in the Czech Republic. For research purposes, clinical and sociodemographic data related to co-use obtained from a semi-structured (anamnestic) questionnaire and data from the standardized questionnaires Screener and Opioid Assessment for Patients with Pain (SOAPP-R), Opioid Risk Tool (ORT) and Emotional Thermometers (ET) were analyzed. Particpants: The sample consisted of 305 respondents older than 18 years with diagnosed chronic pain and treated with strong OA for at least three moths. Measurements: Descriptive analysis was performed using descriptive statistics methods. Mann- Whitney test, chi-square test,...
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Assessmen of clients' satisfaction with the services of the contact and advisory center Stage 5
 Smetanová, Simona ; Šťastná, Lenka (advisor) ; Broklová, Lada (referee)
Background: Analysis of client satisfaction with contact center services is one of the important tools for obtaining feedback on the contact center services offered and on interventions by employees. The diploma thesis deals with the interventions offered by the Stage 5 contact center and how it is evaluated by its clients. According to the annual report of Progressive o.p.s. the number of clients in contact is increasing every year and their needs can be expected to change over time. However, we often lack feedback from these service users to think about specific adjustments to existing services. Aims: The aim of the research is to obtain a so-called "consumer" view from the centre's clients. More specifically, to obtain information about their satisfaction with the range of services they use. Based on the respondents' answers, consider or suggest how individual interventions could be improved or new ones proposed. Through research questions, I also focus on the time flexibility of individual interventions in the use of clients. Research set: The research set coincides with the primary target group of the contact center. They are problematic and often long-term users of addictive substances that meet the EMCDDA definition (person using heroin and other opiates, cocaine, amphetamine,...
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