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Outsourcing of Print Services and Management of ICT Services
Kollár, Martin ; Hrůza, Tomáš (referee) ; Koch, Miloš (advisor)
In my thesis, I will focus on outsourcing the way it may be applied from global perspective. I will precisely define specific types of outsourcing, it`s versatility and summarize current trends in outsourcing business. Besides outsourcing, focus has also been put on managed service known as managed ICT services. Looking into these, particular interest is given to outsourcing of printing services and managed desktop services. As a result, deep dive into current situation of a concrete company was done, listing analysis of actual printing devices and desktop devices, ending with closing summary recommending the best way to implement new solution and smart ways of financing.
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Outsourcing of Print Services and Management of ICT Services
Kollár, Martin ; Hrůza, Tomáš (referee) ; Koch, Miloš (advisor)
In my thesis, I will focus on outsourcing the way it may be applied from global perspective. I will precisely define specific types of outsourcing, it`s versatility and summarize current trends in outsourcing business. Besides outsourcing, focus has also been put on managed service known as managed ICT services. Looking into these, particular interest is given to outsourcing of printing services and managed desktop services. As a result, deep dive into current situation of a concrete company was done, listing analysis of actual printing devices and desktop devices, ending with closing summary recommending the best way to implement new solution and smart ways of financing.
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The application of the outsourcing at an external providing of printing services
Hendrych, Igor ; Chocholatý, Drahomír (advisor) ; Köhlerová, Zuzana (referee)
This thesis deals with problems of the outsourcing of printing services. The capital purpose is to create a comprehensive metodology which describes how and why to outsource the printing services. The contentual part of the thesis is divided into five chapters from which the first two are theoretical. The first chapter defines the term "Outsourcing" in general, the second chapter describes the particular methodology of the outsourcing of an ICT which is a part of the methodology of a MMDIS and divides the process of the outsourcing into eleven steps. The practical part begins with the vastest chapter of the thesis. There are described my experiences with the outsourcing of the printing services and marginally with a project management as well. Taking up the chapter where a confrontation between the theoretical and practical part is done. Based on the confrontation there is a following chapter where the recommended methodology for proceeding in the outsourcing of the printing services is done. The methodology includes basic rules and recommendations which can be helpful not only for the process of the outsourcing of the printing services itself but also for considering whether to displace this range to an external contractor.
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