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Design and Implementation of CRM System Using Low-code Platform in the Corporate Environment
Obrtlík, Josef ; Mates,, Vojtěch (referee) ; Novák, Lukáš (advisor)
This master's thesis is focusing to create an operational CRM system in web interface of SystemBaker application in company environment – specifically for company named Mathesio s.r.o. In theoretical part there are explained concepts and technologies, which are needed to know to fully comprehend background of the developed application. Then there are introduced possible forms of developing this application, which serve for later assessment of economic benefits of this development form. In practical part there is de-scribed structure of database, use-cases and operational solution of this application and then economical assessment of benefits of this style of development.
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Design and Implementation of CRM System Using Low-code Platform in the Corporate Environment
Obrtlík, Josef ; Mates,, Vojtěch (referee) ; Novák, Lukáš (advisor)
This master's thesis is focusing to create an operational CRM system in web interface of SystemBaker application in company environment – specifically for company named Mathesio s.r.o. In theoretical part there are explained concepts and technologies, which are needed to know to fully comprehend background of the developed application. Then there are introduced possible forms of developing this application, which serve for later assessment of economic benefits of this development form. In practical part there is de-scribed structure of database, use-cases and operational solution of this application and then economical assessment of benefits of this style of development.
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The analysis and design of the information software for startup company ITsam
Svoboda, Filip ; Bruckner, Tomáš (advisor) ; Šedivá, Zuzana (referee)
This bachelors thesis is focused on analysis and design of information system which is designed for startup company ITsam. The aim of this thesis is to create business plan for startup company and then to make analysis and design of information system with data-base which will be supply with the system later. For formation of business plan are used expert internet websites and for creating of analytical part is used bibliography from ex-pert books and from professional internet websites too. The analysis and design of infor-mation system is made in computer programs: Aris, Astah and PowerDesigner. This thesis may help to understand to the reader which has no experience with the main theme. It may make basic knowledge what business plan, databases, analysis and design is about and what it resolves.
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Business Process Reengineering of ESN VŠE Prague – Buddy System and theirs support by information system
Průcha, Ondřej ; Mittner, Jan (advisor) ; Buchalcevová, Alena (referee)
Diploma thesis is about business process reengineering (BPR) and its business processes in student organization ESN VSE Prague -- Buddy System. Main goal is business process reengineering and their support by information system BuddyIS, which helps to meet stu-dent's requirements. First chapter debates about processes theirs modelling and reengineer-ing. It discusses methodologies of BPR in general and then it chooses own methodology for this thesis. Next part is practical and starts with characteristic and analysis of student organization ESN VSE Prague -- Buddy System. It describes cultural environment, current status of IS/ICT and global process model. Global process model is core for next chapter, which identifies processes in organization and chooses those ones for reengineering. Those chosen processes are analysed more in detailed in detailed process diagram based on BPMN. Next part is considering process redesign based on awareness and understanding their workflow. According to redesign, proposed changes are implemented to information system BuddyIS based on principles of OpenUP. Last chapter analyses aftereffects caused by business process reengineering according to process audit made by M. Hammer (PEMM) and chosen factor measuring process performance. Fact that, chosen business processes are supported by information system BuddyIS is main benefit of this thesis.
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Study of problem solving of IT networks in heating plants in a sphere of activity E.ON CR
Plojhar, Vladimír ; Voříšek, Jiří (advisor) ; Přívozník, Ladislav (referee)
The main goal of this document is to create a comprehensive IT management summary and technological summary concerning the situation in IT and system coverage of E.ON heating plants in the Czech Republic. Real data were used from the Teplárna Tábor a.s. (TTA) and Teplárna Otrokovice a.s. (TOT) heating plants. The first part of this document contains a description and evaluation of the ICT systems of TTA and TOT, data collection management, coverage of IT support for the systems, creation of application architecture for the individual companies and links between the companies. The second part defines the goals and strategies of the companies as well as an evaluation of performance. Performance was evaluated using Gartner Networking Maturity Model methodology. The third part of the document proposes a possible future situation and outlines specific proposals to increase IT performance and stability while respecting the strategic goals of E.ON, the majority owner. The document is concluded with a brief Summary.
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