National Repository of Grey Literature 2 records found  Search took 0.01 seconds. 
Knowledge Management Support in the ALVAO System
Pramuka, Tomáš ; Rychlý, Marek (referee) ; Bartík, Vladimír (advisor)
This thesis is focused on knowledge management as seen in ITIL library. It includes analysis of knowledge management solutions: knowledge base in the Service Now system and actual solution of knowledge base in the ALVAO system. Furthermore, there is a design and implementation of an extension from knowledge base to knowledge management in the ALVAO system described. It has also been designed and implemented integration with the Microsoft SharePoint .
Knowledge Management Support in the ALVAO System
Pramuka, Tomáš ; Rychlý, Marek (referee) ; Bartík, Vladimír (advisor)
This thesis is focused on knowledge management as seen in ITIL library. It includes analysis of knowledge management solutions: knowledge base in the Service Now system and actual solution of knowledge base in the ALVAO system. Furthermore, there is a design and implementation of an extension from knowledge base to knowledge management in the ALVAO system described. It has also been designed and implemented integration with the Microsoft SharePoint .

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