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The Design of CRM System Subsegment
Drahošová, Hana ; Vlasák, Petr (referee) ; Klčová, Hana (advisor)
This Master's thesis is focused on an information system analysis and its component part design. The information system is developed using xRM platform or more precisely within the Microsoft Dynamics CRM 2013 system which is not, unline typical CRM, entirely available for sale thus certain adjustments need to be designed to meet the client needs. Given the extensive system comprising of 32 agendas, only one of them is designed in retailed here - the case of publication. Both the analysis and the design includes the MS Dynamics CRM 2013 standard working description.
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The Design of CRM System Subsegment
Drahošová, Hana ; Vlasák, Petr (referee) ; Klčová, Hana (advisor)
This Master's thesis is focused on an information system analysis and its component part design. The information system is developed using xRM platform or more precisely within the Microsoft Dynamics CRM 2013 system which is not, unline typical CRM, entirely available for sale thus certain adjustments need to be designed to meet the client needs. Given the extensive system comprising of 32 agendas, only one of them is designed in retailed here - the case of publication. Both the analysis and the design includes the MS Dynamics CRM 2013 standard working description.
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