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Property insurance of residents of Ukraine in comparison to the Czech republic
Babyčová, Olga ; Ducháčková, Eva (advisor) ; Daňhel, Jaroslav (referee)
The aim of the thesis is to analyse property insurance in the Ukrainian insurance market and to compare it with the property products offered by the insurer in the territory of the Czech republic. The thesis is divided into four basic parts. Firstly, it characterizes the economic and political situation in Ukraine, and then the insurance market and, above all, property insurance products. In the second part, the thesis deals with the analysis of two selected insurers operating in the Ukrainian market and the products offered by them. In the end, the thesis deals with the comparison of economic indicators, the insurance market and the property insurance market in the Czech Republic and Ukraine. The main purpose of the work is the provision of comprehensive information about the insurance market in Ukraine with an emphasis on property insurance.
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Insurance of serious illnesses
Rezek, Vojtěch ; Ducháčková, Eva (advisor) ; Černochová, Martina (referee)
This bachelors thesis deals with the insurance of serious illnesses and its significance in the insurance market in the Czech Republic. Firstly, the thesis outlines the basic characteristics of this insurance and the types of serious illnesses it covers. In addition, the history of the development of this type of insurance in the world insurance market and its use in the Czech environment is briefly discussed. Furthermore, this dissertation lists the technical parameters of the insurance in the insurance contract and their practical utilization. Moreover, the specifics of the most serious illnesses from multiple expert perspectives are discussed, followed by examining the modern trends in this insurance policy. The second part of this thesis analyses statistical data on the number of diagnoses and deaths of serious illnesses in a given period of time, thus determining the frequency of these illnesses. Additionally, state financial support in cases of serious illnesses is discussed. The thesis concludes with the calculations of the insurance premiums in serious illness insurance, comparing different insurers and the amount of indemnity in the given period. The aim of this dissertation is to analyse the statistical data concerning the insurance of serious illnesses, affirming the importance of obtaining insurance of this health risk in life insurance contracts on the basis of the analysis carried out in the practical part of the thesis.
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Insurance of the responsibility for damage caused by vehicles
Šlauf, Petr ; Karfíková, Marie (advisor) ; Kohajda, Michael (referee)
In my rigorosum thesis, I dealt with basic questions of insurance liability for damage caused by vehicles. Individual chapters of my work conform to the basic framework of insurance liability for damage caused by vehicles. In the end, I commented the important breakthrough in that topic which is the effectiveness of the Civil Code on 1 January 2014 which will bring significant changes. In this context gets more space case law, documents and unconditional solutions of individuals steps or issues in the context of insurance of liability for damage caused by vehicles.
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Customer satisfaction research for a company ePojisteni.cz s.r.o. trough the method of Net Promoter Score
Pokorná, Štěpánka ; Šíma, Jan (advisor) ; Janák, Vladimír (referee)
Title: Customer satisfaction research for a company ePojisteni.cz s.r.o. trough the method of Net Promoter Score. Goals: The ain is to analyze satisfaction and loyalty with company ePojisteni.cz s.r.o. and propose measures that would lead to increased satisfaction and loyalty both of the sides - the customer on the one side and company ePojisteni.cz s.r.o. on the other. Methods: Satisfaction and loyalty were measured using the Net Promoter Score. It is a tool that allows rapid measurement of customer loyalty. Question: 'How likely is that you recommend us to your friends?" was sent to 400 respondents. This issue was further extended verbal evaluation. Some shortcomings I sought a solution with the product manager of the company. Results: The company ePojisteni.cz s.r.o. is broker of insurance for czech insurance company. The result of method Net Promoter Score is hopeful. The customers are very contented with this company and they are loyal. In second part of research the customers warm about some shortcomings. On these shortcomings I was looking for a solution with Product manager of the company. Keywords: loyalty, customer, insurance, insurance contract, the policyholder, insurer, insurance company, broker, agent, method, analysis.
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Valuation of listed buildings for insurance purposes
Šmahel, Milan
Generally, the issue of valuation of listed buildings has been long discussed, probably because here more than anywhere else depends on perspective on the price of real estate, the purpose for which the price is to be determined and the type of price or value to be determined or set The perspective is in this case in the differences of views on the price or value of the property, which is quite inevitable given by the position of the respective subject that is involved in this area to solve the price problem. It is obvious that very different views on the cost of listed buildings will be held by the seller and the buyer, the buyer and the tax office representative, investor and the building office or national heritage institute representatives and of course the policyholder and the insurer.
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Insurance fraud on Russian insurance market
Shklyarskaya, Maria ; Daňhel, Jaroslav (advisor) ; Vacek, Vladislav (referee)
This bachelor thesis deals with description of insurance fraud on Russian insurance market, describes the insurance industry of Russia, its regulation and trends. Theoretical part begins from general definition of insurance market, describes the situation on Russian insurance market and also defines insurance fraud. Then, there are the analysis of individual fraud in the life and non-life insurance, methods of fighting against fraud and ways of prevention. Further thesis describes fraud indicators and their economic assessment. The conclusion of this thesis is a practical part, which testing three selected companies in order to evaluate the extent of their vulnerability to the fraud.
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Insurance Products within Bankassurance
Somolíková, Nikola ; Ducháčková, Eva (advisor) ; Daňhel, Jaroslav (referee)
The thesis "Insurance Products within Bankassurance" deals in details with the application of bankassurance principles on current Czech market. The advantages and disadvantages of this form of cooperation are stated, from all a bank's, an insurer's and a customer's point of view. The term bankassurance is defined and the main points are made to analyse current state of Czech insurers. The products of Pojišťovna České spořitelny sold by one of the largest bank on the market, a bank called Česká spořitelna, a.s., are analysed in more detail.
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