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Trends in communication between the brand and customer in the context of delelopment of social media on the example of the fashion retail Everlane
Pavlík, Mikuláš ; Vochocová, Lenka (advisor) ; Zezulková, Markéta (referee)
This thesis focuses on the current possibilities of corporate communication on social networks, presented on the example of Everlane fashion brand. The central theme of the whole thesis is the issue of sustainability and transparency, especially in relation to fashion. In addition to the specifications of selected social networks, such as Facebook, Twitter, and Instagram, the theoretical part presents foreign researches that examine these topics from both corporate approach and customer interest. The descriptive section of the thesis analyzes the monthly social networking experience of Everlane brand, which examines in which way, for what purposes and how differently is it possible to access each network, including interaction with the customers themselves. The main research question of the qualitative analysis is as follows: How does the Czech public evaluate interest in the topic of sustainability of the clothing industry professional and how, according to them, do fashion brands approach the topic in social media communication? Interviews with selected Czech fashion experts are conducted and analyzed through grounded theory, in order to provide an insight into the issues in the context of the local market.
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Communication strategy of fashion brand Everlane
Ferreira de Sousa, Natalie ; Koudelková, Petra (advisor) ; Rosenfeldová, Jana (referee)
Bachelor thesis Communication Strategy of Fashion Brand Everlane focuses on communication strategy of American brand Everlane that exists as an e-shop and offers modern minimalistic fashion. Brand is established on ethical, ecological and moral values and it's philosophy is based on 100% transparency. Everlane is considered as a unique company that in short time of it's existence achieved to become a respectable member in fashion industry. The aim of this thesis is to analyse Everlane communication tools used for communication with it's costumers and community. Part of this thesis is a presentation of few Everlane campaigns that were successful. Likewise the short introduction to fashion industry, evolution for last few years and which role plays sustainability, is included. In theoretical part of this thesis author is dealing with e-commerce phenomenon from historical and theoretical perspective. Also the focus is given to the connection between e-commerce, fashion and the tools that are being used.
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