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Establishing, maintaining and developing the quality management system CSN EN ISO 9001:2009 in education
Vojtěch, Petr ; Trunda, Jiří (advisor) ; Trojan, Václav (referee)
The presented work deals with the quality of education and elaborates upon the implementation of system of quality management ISO 9001 as one of the ways of possible improvement of a process and outcomes of education. Introduction included in the theoretical part is focused on explanation of the concepts of education quality, quality management, quality of a school, quality standards, quality control and quality management models. The subsequent part of the work contains implementation of a quality management system. The following chapter deals with process management as a means of maintaining quality management system. The final chapter of the theoretical part describes cloud computing as the latest and most progressive path of development of quality management. The object of the research is to develop a model of implementation of the quality management system. Actual implementation model build on a previous qualitative research conducted in several schools, performed in a form of a case study. In the appendix part, a number of actual documents are attached in order to better convey the implementation process. KEYWORDS: Education quality, quality management, ISO, quality criteria, quality standards, Office 365, cloud
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Consumer credit
Vojtěch, Petr ; Liška, Petr (advisor) ; Elek, Štefan (referee)
The diploma thesis analyzes the proposed legislation governing the consumer credit. This area of consumer protection is currently undergoing vast evolution throughout the member countries of the European Union due to the obligation to implement the Mortgage Credit Directive 2014/17/EU. The Government of the Czech Republic utilized the legislative opportunity to propose a new act on consumer credit which would not only implement the Mortgage Credit Directive, but also include the regulation under the Consumer Credit Directive 2008/48/ES to provide a new framework encompassing all credit provision and credit intermediation activities and relevant rights and obligations. In addition to the actual examination and description of the proposed legislation, the diploma thesis aims to highlight and evaluate the most significant issues which might cause theoretical or practical interpretation difficulties or in respect of which some differing opinions regarding their interpretation could be met. The methods of systematic analysis, description and comparison with the currently effective legislation were used. The first chapter sets out the foundations of the thesis through description of the concepts of credit and credit contract which are necessary to understand in order to identify characteristics which are...
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Establishing, maintaining and developing the quality management system CSN EN ISO 9001:2009 in education
Vojtěch, Petr ; Trunda, Jiří (advisor) ; Trojan, Václav (referee)
The presented work deals with the quality of education and elaborates upon the implementation of system of quality management ISO 9001 as one of the ways of possible improvement of a process and outcomes of education. Introduction included in the theoretical part is focused on explanation of the concepts of education quality, quality management, quality of a school, quality standards, quality control and quality management models. The subsequent part of the work contains implementation of a quality management system. The following chapter deals with process management as a means of maintaining quality management system. The final chapter of the theoretical part describes cloud computing as the latest and most progressive path of development of quality management. The object of the research is to develop a model of implementation of the quality management system. Actual implementation model build on a previous qualitative research conducted in several schools, performed in a form of a case study. In the appendix part, a number of actual documents are attached in order to better convey the implementation process. KEYWORDS: Education quality, quality management, ISO, quality criteria, quality standards, Office 365, cloud
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