|
|
Marketing Research of Customer Satisfaction
Mrázková, Monika ; Vacková, Hana (referee) ; Šimberová, Iveta (advisor)
The thesis deals with a survey of customer´s satisfaction in Jiří Mahen Library in Brno. The theoretic part describes the problematics of marketing research, the branch of allowance organizations and a questionnaire as a tool for collecting information. The practical part of the diploma work analyses and presents the results from the questionnaire investigation, recommendation and suggestions for improvement, which could lead to increase an of the visit rate of the Jiří Mahen Library, to an improvement of the quality of library services, and customers´ satisfaction.
|
|
|
Education of Children weith Specific Learning Disorders in Kindergarten
Mrázková, Monika ; Sedláčková, Daniela (advisor) ; Švandová, Martina (referee)
The bachelor thesis education of children with specific leasing disorders in kindergarten on target to map the behavioral disorders in preschool children and to select suitable methods for working with these children in kindergarten. The bachelor work will deal with the rating and educational Leeds of children with behavioral disorders in numery school. This work will be dividend into two basic parts. In the theoretical part there will firstly be study of the most common behavioral disorders of preschool kids, thein etiology, possible prevention and diagnostics, as well as the technical literature analysis, qualification of concepts and characteristics of preschool child development. The practical part will be concerned with the research of parents and pedagogical workers awareness of the relevant problem. The aim of this work is also to determine how parents communicate with pedagogical teachers.
|
|
|
Marketing Research of Customer Satisfaction
Mrázková, Monika ; Vacková, Hana (referee) ; Šimberová, Iveta (advisor)
The thesis deals with a survey of customer´s satisfaction in Jiří Mahen Library in Brno. The theoretic part describes the problematics of marketing research, the branch of allowance organizations and a questionnaire as a tool for collecting information. The practical part of the diploma work analyses and presents the results from the questionnaire investigation, recommendation and suggestions for improvement, which could lead to increase an of the visit rate of the Jiří Mahen Library, to an improvement of the quality of library services, and customers´ satisfaction.
|
guest ::
RSS feed.