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Behavior analysis of unskilled negotiators during negotiation
Szabó, Tomáš ; Jarošová, Eva (advisor) ; Jusko, Roman (referee)
This thesis attempts to map out the negotiation strategies used by unskilled negotiators and among these, to identify those strategies which prevent such negotiators from achieving the most effective outcome. In highlighting such incorrect negotiating strategies, the thesis aims to steer academics away from using such strategies as part of their future teaching material on negotiation strategies. The theoretical aspect of this work describes the theory behind negotiating strategies and maps the features, styles and negotiation procedures which are used during negotiation. The practical part of the thesis interprets results gained from the research which was carried out. This research, which was conducted in the winter semester of the 2013/2014 academic year, involved the staging of bargaining games that were held over five separate sessions as part of the subject "Introductory training of social and management skills".
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Psychology aspects of communication witch customer
Lipold, Ondřej ; Jarošová, Eva (advisor) ; Hastíková, Jana (referee)
Abstract The thesis is focused on the proces of dealing with customer. The aim is to chart, whether verdons are following in advance defined phases of sale, what verbal and nonverbal communication do they have and to chart occurrence of manipulative principles in sales. In theoretical part are defined phases of sale, verbal and nonverbal comunication and manipulative principles based on review of literature. In practical part were used definitions from teoretical part to create observation scheme, which have been used in observation of verdons. After that comes interpretation of empirical data which have been gained from 20 observation schemes . At the end I have formed recommendation for verdons and recommendation for defence against manipulative principes from buyer's point of view.
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Leadership and delegation
Holubová, Kateřina ; Surynek, Alois (advisor) ; Jarošová, Eva (referee)
This bachelor thesis deals with the topic of leadership and delegation, more specifically with the application of theoretical concepts of the delegation to the chosen leaders in a particular company. The purpose of this work was to explore the way of understaning of selected leaders towards delegating and how they use it. The other objective was to compare the process of delegation from different perspective of superiors and subordinates workers. This paper is divided into three main chapters. The first chapter is a theoretical part which deals with leadership and delegation issues. The second chapter is a methodical part which describes the procedures used in the practical part and characterizes the respondents' samples. The last chapter is a practical part which shows qualitative character and includes the research itself and interprets the information obtained. The final part is devoted to the summary of the findings.
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Mnaging international team
Neupauerová, Silvia ; Nový, Ivan (advisor) ; Jarošová, Eva (referee)
This thesis describes cooperation of one specific international team, with emphasis on different cultural backgrounds of individual members. The aim of this work is to analyze mutual communication, conflict resolutions and cooperation of a particular team composed of members of the Slovak, Czech and South African nationality. Then suggest improvements in their cooperation. The aim of the work is also to compare personal cultural preferences of individual members with Hofstede's dimensions characterizing national culture of countries they represent. The practical part consists of questionning specific team of international IT Company, operating in Slovakia, Košice. Used research method was questionnare consisting of closed as well as opened questions. The results of the research are specific recommendations for improving the cooperation of the team.
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Risk and prevention of the burnout syndrome during a work career
Petrecká, Veronika ; Jarošová, Eva (advisor) ; Hochel, Matej (referee)
This dissertation identifies factors causing the burnout syndrome, which occur especially in the area of work career. It discusses risks that cause the burnout syndrome and the possibilities of its prevention. The theoretical part analyses particular aspects of burnout and describes career as a significant part of human life. The second part of the dissertation evaluates research that was conducted in a chosen organisation. Findings regarding a stress prevention programme are discussed in the second part, as well as the topic of how ready participants are to use the gained knowledge in real life. The paper also assesses how employees and their supervisors evaluate the stress prevention programme. The purpose of this dissertation is to analyse the effectiveness of the stress prevention programme and its impacts. Some suggestions of possible improvements within the programme are also mentioned.
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Tick-born aseptic meningoencephalitis and recovery of the patients to everyday life
JAROŠOVÁ, Eva
Tick-born meningo-encephalitis is a severe viral infectious disorder of central nervous system with growing prevalence.The various symptoms are present not only in the acute phase of the disease but also during the recovery phase and are quite often the cause for long term job disability. In my assignment I aim to map the influence on the quality of life for patients with tick-born meningo-encephalitis and the impact on the physical health as well as on the psychological, social and spiritual area. The aim is also to find the time interval needed for the return to common daily activities in correlation to the patient status before the onset of the disease and also to course of the disease. Last but not least I want also to find if the patients were vaccinated and in case of negative answer the reason for not being vaccinated. In correlation to the research goals the following questions were defined: 1.Which area was the most impacted by the disease: physical health,psychological,social or spiritual? 2.How long is the interval needed to come back to common daily activities? Is one year enough and was the health status before disease onset important determinant for the recovery? 3.Were the patients aware of the possibility for vaccination and what was the reason for negative attitude to this option? In this bachelor assignment the qualitative research was chosen using the technique of semi structured interview. The meningo-encephalitis disease has a significant impact on the physical health and from the holistic point of view it affects also the psychological, social and spiritual area. The various areas like the job and occupation, family interactions and free time activities are changed for certain time period. This means a lot of difficulties and problems not only in the personal or social life but also of economical nature thus being potentially existential issue. Apparently most responders have changed the perception of their quality of life.
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Analysis of fluctuation in an international company
Jedličková, Jana ; Jarošová, Eva (advisor) ; Filipová, Alena (referee)
The goal of my diploma thesis is to find out the reasons of real and latent fluctuation of a specific team in an unknown international company. To reach the target I am linking up theoretical conclusions about employee's fluctuation and about other areas connected with that theme (i.e. company culture or selected personal processes) together with empirical research in the specific team. The reasons of real fluctuation are examined on former and leaving employees. Reasons of the latent fluctuation -- connected with gradual alienation leading to dissatisfaction and possible leave of the employee -- are examined thanks to five partial goals (selection of employees and psychological agreement; motivation and leadership; education and development of employees; reward system and career options). The real reasons of selected employees leaving the company are insufficient career options. Summary of findings about real and latent fluctuation and recommendations for team management are explained at the end of the study using SWOT analysis.
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Intercultural communication and cooperation CR-USA
Novotná, Alena ; Nový, Ivan (advisor) ; Jarošová, Eva (referee)
The master thesis "Intercultural communication and cooperation CR-USA" deals with the identification of cultural differences between the CR and USA and also with finding differences in communication. Based on that provides recommendations for effective communication and collaboration from the Czech side. Attention was paid to the creation of American cultural standards from the Czech point of view, which were developed based on structured questionnaires and interviews, as well as from my own experience with American culture. The theoretical part is devoted to clarify the concepts of intercultural management and psychology. Attention was also paid to cultural standards and dimensions, which were published by other authors. Outcome of this thesis are tips and suggestions for people who work or plan to work with Americans in the future
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Comparison of the state of the job satisfaction of employees in selected financial offices
Kouřimová, Tereza ; Jarošová, Eva (advisor)
This Master thesis deals with the job satisfaction of employees in Financial Office in Pilsen and Financial Office in Tachov. The aim is to compare the state of the job satisfaction of employees at individual financial offices. The theoretical part describes what the term "working satisfaction" actually means, which main factors influence it and why these factors are not important only for financial offices. In this thesis is explained the term "motivation in work behavior", its relationship to the work of the staff and - least but not last - the resources of this motivation. Further follows the definition of worker's stimulation and the stimulus means associated with it. The practical part consists of the characteristics of the financial offices both in Pilsen and in Tachov, further on of the results of empirical investigation, the verification of given hypotheses and of proposals for individual action steps in each financial office.
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Coaching program "Academy of Coaching Excellence" from the perspective of its participants
Kasanderová, Veronika ; Jarošová, Eva (advisor) ; Crkalová, Anna (referee)
The thesis deals with coaching and education of coaches as this form of developing and leading people is actually representing a new phenomenon. Coaching is not legislatively amended in Czech Republic what causes that anybody can call himself a coach. For this reason, three professional associations exist on Czech scene which associate professional coaches with required level of education acquired in specialized programs. One of those programs is "Academy of Coaching Excellence" which is the main topic of this thesis. Using qualitative research it was established that coach competencies of European Mentoring and Coaching Council were found in reflexions of participants of the program which should be followed by all coaches leaving the academy. In conclusion I also suggest recommendations that can further enhance not only the quality of program but also a quality of coaches.
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