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Evaluation of the quality of social service by the service user
Holubová, Alena ; Hradcová, Dana (advisor) ; Beránková, Anna (referee)
This diploma thesis deals with the analysis and evaluation of existing methods of evaluating the quality of social services in a particular organization. As part of the analysis, a change in the process of improving quality will be proposed, primarily by proposing innovative methods of involving clients of sheltered housing in the evaluation of the service. The aim of this work is to propose methods of effective involvement of clients of sheltered housing in the evaluation of the quality of social services. These innovative methods with elements of social service user participation can serve as specific recommendations for creating a methodology for user participation in the process of evaluating and improving services. As part of the provision of social services, it is necessary to look for ways to work with the specific abilities and needs of clients and find innovative ways to involve service clients in the entire process of evaluation and measurement of quality. The basis of the innovative method is the empowerment, cooperation, and integration of clients into the entire process, which can then positively affect the direction of social services. Keywords: evaluation of the quality of social services, participation, empowerment, sheltered housing
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Nurse and her choice of care for her own child
Holubová, Alena ; Jirkovský, Daniel (advisor) ; Vlachová, Marie (referee)
Bachelor thesis "Nurse and her choice of care for the owen child" deals with the question of work - life balance. The work has a usual structure composed of two parts, theoretical and empirical. The theoretical part focuses on a topics that could influence the choice of child care and brings the basic knowledge on the established work topic by Czech analysis and foreign literky and magazíne informatik sources. The main points discussed in it include the profession of a nurse, role, family, maternity and the opportunities that lead to harmonize like work and family, areas that can influence the choice of child care. The empirici part has a traditional structure and describes the own investigation that has taken place in Motol Universtity Hospital within the Gynecological Obstretrics Clinic. At the beginning the objectives and working hypotheses related to the given topic, the methodology, the owen questionnaire surfy and the characteristics of the studied sample were set. In the end, a discussion was conducted with previously conducted studies on simile topics and concluded with a final summary of the work. Anonymous questionnaire containing basic information for the respondents (addressing the respondents, topic purpose, filling and submitting the questionnaire and concluding the tanks for time and...
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