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Evaluation of employees in social services
Cupáková, Adéla ; Vrzáček, Petr (advisor) ; Holeyšovský, Jan (referee)
CUPÁKOVÁ, Adéla. Evaluation of employees in social services. Praha, Faculty of Humanities, Charles University, 2012. 124pp. Master Degree Thesis. The diploma thesis is concerned with the evaluation of workers in social services. The topic is examined through the perspective of quality and human resource management. The first chapter of the theoretical part examines the concept of quality in social services. The next chapter is devoted to the quality management system implementation and the general principles of change management. The third chapter explores the theoretical concept of quality, as well as the quality standards in social services. The last chapter discusses the employee appraisal system as a part of human resource management. The practical part of the thesis opens with an introduction of the organization where the research was carried out. The company's current employee appraisal system is described. The next chapters explain the methodology of the conducted qualitative research. The techniques used for data collection include document analysis and semi-structured interviews. In total, 23 interviews with the company's workers were conducted and analyzed. The later chapters discuss the research results and recommendations concerning the employee appraisal system, which were submitted to...
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Non-financial motivation of employees in healt and social organizations
Stará, Kateřina ; Holeyšovský, Jan (advisor) ; Lejsal, Matěj (referee)
This thesis deals with non-financial incentives for employees in health and social organizations. For this purpose, is in this paper mentioned the issue of non-financial incentives for employees and its significance. Aim of this thesis is to analyze the role of tools focused on non-financial motivation of employees in social and health organizations and their occurence in Jedlicka institute. This thesis is divided into two parts - theoretical and practical. In the theoretical part there is summarized characteristics of health and social organizations and specifics of its financing. It also discusses the issue of human resources in organizations, management and evaluation and its relationship to quality management. Moreover this thesis deals with motivation to work and presents important theories of motivation. The last chapter in the theoretical part is a key chapter of this thesis is dedicated to issues of character of financial and non-financial motivation, employees motivation, incentive rules and tools of motivation. The practical part consists of two types of research - an interview with managers and questionnaries among employees. Practical part of this thesis compares identical and different perception of area of motivation and motivating tools between employees and management. This part...
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Designing a Solution for the Problematics of new Employee Induction in the Remand Prison Prague-Ruzyně
Čadra, Vítězslav ; Hradcová, Dana (advisor) ; Holeyšovský, Jan (referee)
Fast and high quality implementation of adaptation process in an organisation is beneficial not only for the organisation, but also for its new employees. Managing such adaptation process is beneficial for the organisation mainly after the employee has achieved an adequate level in their work performance. From the employee's point of view fast and high-quality adaptation improves competency and accelerates learning processes. This thesis focuses on reviewing the existing process of adaptation of new employees in the Remand Prison Prague-Ruzyně by means of searching obstacles that can slow down or impede this process. The theoretical part deals with an introduction into human resources management and focuses on company learning and development, its methods and forms. It also defines the following terms: adaptation process, adaptation and orientation in the relation towards new employees in the organisation. The first part is concluded by a chapter describing specific environment of the Prison Service of the Czech Republic and mainly by the Remand Prison Prague-Ruzyně and the recruitment and education of new members. Second, empirical part, presents all research methods which have been used, objectives and research questions. Consequently the research results are shown and questions answered. Based...
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Conflict management in social organizations (resolving conflicts and deciding)
Stejskalová, Klára ; Vrzáček, Petr (advisor) ; Holeyšovský, Jan (referee)
The diploma thesis considers a topic "conflict", on which it is focused within the scope of work environment in social organizations. In a theoretical part there is predominatingly dealing with different types of conflict. Hereafter about their development and a cycle. Consequently there are mentioned possible approaches to conflict solutions and methods for their solving. In theoretical part there are also described terms related to the conflict as mobbing, manipulation, etc. The empirical part represents the real presence of conflict and mobbing in chosen social organizations functioning in Příbram. Hereafter it is focused on awareness of organizations on such situations, especially on a importance of managers during their elimination, eventually process in terms of another development. An emphasis is placed on recording of those situations both from the view of employees and on the part of manager. On the basis of findings that the development in this area of managing, in surveyed organizations, is not sufficient, the useful recommendation were suggested and a new instrument, allowing easier understanding of conflict and also more successful work with it, was created.
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The Intracompany Communication
Marek, Radovan ; Vrzáček, Petr (advisor) ; Holeyšovský, Jan (referee)
This thesis is focused on intracompany communication. I personally consider this topic as quite "up-to-date", especially in current information age, when there is an urgent need to set up right conditions for functional communication between workers and their superiors and workers themselves to achieve precise function of organization and optimal work performance of all employees. Quite a few contemporary authors of management and human resources focused books, discusses the topic of intracompany communication and in their publications, they point out its fundamental meaning in everyday life of an organization. Principal chapters about this topic can be found in almost any literature, which is concerned in management and human resources development in companies. All the authors agree that intracompany communication influences interpersonal relationships among both people working in organization and people outside, who participate in company image, performance and competitivness. Insufficient communication (from any reason) dangerously disturbs social climate, leads to feelings of uncertainty and lowers work enthusiasm. Though continual emphasis on intracompany communication meaning, it is common to meet critical underestimation of importance and complexity of information sharing and recieving...
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An assessment of nurses as part of their further education and development
Mahovská, Hana ; Vrzáček, Petr (advisor) ; Holeyšovský, Jan (referee)
This master's degree thesis focuses on the evaluation of employee performance and its influence on further education and professional development. The work provides a general view on performance evaluation while drawing attention to specifics in health services. Further education and work performance are closely related. To provide for the safe competent care of patients, nurses must continue to both accumulate knowledge and deepen their existing knowledge. In today's rapidly changing conditions in providing care, health service organizations are called upon to provide an environment that supports professional growth. The research part of this thesis answers this call to assess the effectiveness of the employee evaluation system of nurses at the General Faculty Hospital in Prague. The research's objective was to analyse how the system works, as well as the how the evaluation results are used for planning education and development activities for the individual nurses. The methodological basis was the quantitative technique of amassing data conducted via an analysis of documents and questionnaires. Based on the findings, the research clearly showed a need to adapt the existing system of employee evaluation. In concrete terms to modify the evaluation form to make the work criteria and conduct criteria more...
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