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Management of Co-operation with Customers
Hanzlík, Tomáš ; Ondrůšek, Jan (referee) ; Dvořák, Jiří (advisor)
Bachelor thesis is focused to CRM systém design, which will help with communication with customers a looking for new potential customers. Bachelor thesis is focused to analyse current situation in provision of services and number of customers. Suggestions on solving which will lead to better communication with consumers and better utilization gained informations, will be solution of this work.
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Payment cards on the Internet
Hanzlík, Tomáš ; Matuštík, Ondřej (advisor) ; Čermák, Radim (referee)
This thesis deals with payment options on the Internet and is primarily focused on payment cards both in terms of their risks of use, and their popularity from the perspective of merchants and customers. The thesis is divided into six chapters. The first part talks about available payment methods when paying in Czech e-shops. The second part is relates to payment cards in terms of the brief description of its development, current situation, classification, security, security risks and security policies. The third section provides a brief definition and classification of electronic payment systems. The fourth section presents a survey analysis using payment preferences of the Czech e-shops to see what payment methods they offer, which one they prefer and why. Especially if they enable the payment with the payment card and what led them to approve that, or vice versa discouraged them. The fifth part is based on a research from the fourth chapter and its aim is to evaluate the most widely used payment gateway in the Czech Republic. The sixth part deals with the paying preferences of a customer; which method are they using the most, what is their most favourite method and what are the barriers when paying with payment cards on the Internet. Objective of this thesis it to evaluate, based on analyses from customer and merchants point of view, online payments and payments with the payment card. The aim is to find a consensus between customers and merchants, what kind of payment method is preferred by both sides and determine the barriers in paying with the card, since the payment method cash on delivery still prevails on the Czech market.
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Alternative Method of Solution for LP Problem
Hanzlík, Tomáš ; Kalčevová, Jana (advisor) ; Rada, Miroslav (referee)
Linear programming (LP) stands for an optimization of a linear objective function, subject to linear and non-negativity constraints. For this purpose many methods for LP emerged. The best known is Simplex Method. Another group of methods for LP is represented by Interior Point Methods (IPM). These methods are based on interior points of feasible region of a problem, while Simplex Method uses basic feasible solution of a problem. This thesis focuses on theoretical background of IPM and brings it into relation with algorithms based on IPM. KKT system and its significance are included and the algorithm solving Linear Complementarity Problem is discussed as well. In this thesis, two algorithms based on IPM are introduced and used for solving a sample LP problem.
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Kupní smlouva v mezinárodním obchodě
Lukovská, Radana ; Malý, Josef (advisor) ; Hanzlík, Tomáš (referee)
V dnešní moderní české společnosti již nejsou mezinárodní obchodní vztahy ničím neobvyklým či mimořádným, a proto jsem se ve své diplomové práci rozhodla blíže popsat kupní smlouvu v mezinárodním obchodě. Pochopení významu kupní smlouvy je stěžejním úkolem dobrého obchodování. Mezinárodní kupní smlouva představuje významný právní instrument pro mezinárodní směnu zboží, kterou lze považovat za nejstarší formu hospodářských styků mezi zahraničními subjekty. Je zřejmé, že mezinárodní kupní smlouva má základní význam pro právní úpravu mezinárodního obchodu.
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