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Optimization and Efficiency Improvement of Internal HR Processes in IT/Telco Company.
Tučková, Jana ; Vacíková, Eva (oponent) ; Konečná, Zdeňka (vedoucí práce)
This diploma thesis is focused on a section of human resource management especially on optimization and efficiency improvement of internal human resource processes in IT/Telco Company using Human Resource Scorecard ratio set. The theoretical part clarifies the terms such as balanced scorecard, human resource scorecard and benchmarking. Then the individual metrics and their formulas are described. The practical part states ratio calculations for the quarters of years 2008 and 2009, their evaluation, development and internal benchmarking and suggests solution to process improvement in given area.
Optimization and Efficiency Improvement of Internal HR Processes in IT/Telco Company.
Tučková, Jana ; Vacíková, Eva (oponent) ; Konečná, Zdeňka (vedoucí práce)
This diploma thesis is focused on a section of human resource management especially on optimization and efficiency improvement of internal human resource processes in IT/Telco Company using Human Resource Scorecard ratio set. The theoretical part clarifies the terms such as balanced scorecard, human resource scorecard and benchmarking. Then the individual metrics and their formulas are described. The practical part states ratio calculations for the quarters of years 2008 and 2009, their evaluation, development and internal benchmarking and suggests solution to process improvement in given area.

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