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Carcenter VW Group
Lyčková, Kateřina ; Svoboda, Jiří (referee) ; Nový, Alois (advisor) ; Skála, Jiří (advisor)
This Bachelor’s thesis deals with a new building of Carcenter VW Group in the south of the city Brno, in a city part Brněnské Ivanovice, on Kaštanová Street. The plot is recognized as Brownfield under the number 0201 by the Brno City Council. It has a triangular shape with area of 1.3 hectares and it is oriented to the north-south direction. From the east it is bordered by a protective belt of the river Svitava. The land is located in an industrial zone, thus surrounding buildings are of commercial, administrative and industrial use. The building of carcenter is situated perpendicular to the southern boundary, with its long sides on the east and west. The access into the area of the building is designed from the road on Kaštanová Street. Urban solution allows independent use of a showroom and a service warehouse. There are designated separate parking areas for the needs of individual operations of both parts. The building is designed to meet the requirements of the service carcenter VW Group. It will serve as a showcase and a selling point of cars of Volkswagen, Škoda, Audi, and Seat as well as a service and spare parts stock shop.
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VW Group Car-Centre
Kuruc, Adam ; Štikar, Jaroslav (referee) ; Nový, Alois (advisor) ; Čuprová, Danuše (advisor)
The bachelor thesis deals with the new building of Car centre VW GROUP in Brno. District Brno-Brněnské Ivanovice Kašanová street. B.p.n 50/1, 51/1, 52, 53, 54, 55/1, 55/2, 55/3, 55/4. In cadastral area it is led as Brownfields under number 0201 by the city of Brno. It has a triangular shape with an area of 1.3 hectares and master plan is for blended areas. It is located on the Kaštanová street and it is currently accessible from this street. From the eastern side it is bordered by a protective zone of river Svratka. The surrounding area is built up with administrative, industrial and commercial buildings. The building is situated in the north-eastern part of the area. It is designed as a single-storey steel assembled hall divided into two parts which meet the requirements of the service car centers VW GROUP. Presentation, sales, after-warranty and post-warranty servicing cars Škoda, Volkswagen, Audi and Seat.
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Detached house with commercial premises
Vodička, Tadeáš ; Hruboň, Ondřej (referee) ; Daněk, Lukáš (advisor)
The theme of bachelor´s thesis is new-building family house with establishment in village Kocbeře on parcel No. 11/1. The building is set in a slighty sloping terrain. It has two overground floors. The vertical structures is designed of system Porotherm Profi T and ceiling construction of systém Porotherm. Above the living area is a roof of wooden trusses, above the garage and service is a flat roof
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Family House with an establishment
Flousek, David ; Pospíšil, Tomáš (referee) ; Čuprová, Danuše (advisor)
The theme of bachelor´s thesis is new-building family house with establishment in Machov. The building is set in a slighty sloping terrain. It has two overground floors and basement. The building is designed of system Porotherm P+D and ceiling construction of system Porotherm ceiling. The roof strukture is a flat roof.
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Mystery shopping and its use in retail
Jech, David ; Filipová, Alena (advisor) ; Zeman, Jiří (referee)
The aim of my thesis is to describe the condition and form of using Mystery shopping at Globus. Particulary the use of this method of research that captures the behavior, appearance, product expertise and actions our staff in contact with the customer, as a useful tool for obtaining informations about the weakness and strengths of our services, behavior our employees, the possibility of differentiation from competitors and also as a tool for development and employee motivation.
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The use of simulation models for company processes improvement
Votruba, Pavel ; Dlouhý, Martin (advisor) ; Princ, Peter (referee)
Simulation models are used to analyse company processes. The purpose is to create a model in simulation software that will represent the behaviour of the company. Options to improve the current situation are investigated by observation of the studied system and subsequent experimenting with the model. This work deals with the situation in the company, which focuses on lease and service of working platforms. New headquarters is being built to provide better services and changes in offer of leased working platforms are being considered. Model of the company is created in software SIMUL8. Next step is to perform simulation experiment and summarize the results. Input values are adjusted according to these results, which leads to a more favorable solution. The aim of this work is to optimize the working capacity and improve the structure of offer of leased working platforms.
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Quality system in company Jihočeské tiskárny, a. s.
SUCHÁ, Veronika
The goal of the thesis is to assess the quality policy in connection to customer satisfaction in a selected organization through the ISO 9001 standard. The Jihočeské tiskárny (South Bohemian Printing Works) was established in the Fifties after the nationalization and grouping of local Czech and German printing works. During the privatization in the Nineties, Jihočeské tiskárny a.s. were established as a part of the Passauer Neuer Presse Verlag Group. In 2004, Obchodní tiskárny became the majoritary shareholder of JČT, and since 2006 JČT has been part of the printing OTK Group. The process and the system of assessment of customer satisfaction in Jihočeská tiskárny, a.s. is integral part of the company system of quality management. It is a part of the process of Creation and examination of contract in accordance with the company directive Q {--} S 7/1 Creation and examination of contract. The questionnaire that constitutes one of the annexes to the above stated directive (under the name of F 07 {--} Q 009 Questionnaire, as annex No. 9 to the directive) has several parts: assessment of order quality, assessment of satisfaction with order prices, assessment of satisfaction with service conditions provided to the customers, assessment of satisfaction with deliveries and logistic services. The evaluation of customer satisfaction from the point of view of product quality showed where there are problems that must be solved. The causes of most frequently reclaimed or criticized products and defects consist in mixture of products (particularly labels). The causes of displays of dissatisfaction with product prices and with price and payment conditions can be seen in insufficient work with clients and customers. That means particularly approximation of needs, technologies, input materials, principles and rules needed for production to all customers during mutual negotiations. The assessment of satisfaction with service needs and satisfaction with deliveries and logistic services brought not only identification of remarks and critique but also characteristic of causes. The whole process of assessment of customer satisfaction and the very evaluation of customer satisfaction in Jihočeské tiskárny, a.s. depends on the approach to solution of a whole complex of all operations performed and to actions to ascertain specific client satisfaction in the relevant period.
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