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Level units and its incorporation to the systém NASEC and usage posibilities
HULE, Václav
The subject "NASEC System: Level unit incorporation and application" deals with outlining the principle of satellite vehicle surveillance using a NASEC System and with setting up of transmitters. It is possible to use this work as an early familiarization with this system, it represents a brief manual of how to set up a transmitter, how to prepare the system software and furthermore, it contains basic information how to operate the software.
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Problems of searching on the Internet
Tajtl, Martin ; Sklenák, Vilém (advisor) ; Šubrta, Václav (referee)
This work is focusing on searching on the Internet. In particular, different searching tools and user access to them. Particular attention is paid to full text search engines, which are currently most widely used instrument. The work puts mind of the features and specifics of them, and the possibility of their use by users. There are analyzed possible strategies of searching, not only through the full text search engines. The main factors influenced the choice of searching instrument are described as well as the trends of Internet searching. A substantial part of this work is to evaluate the survey conducted for this work. There are analyzed dependencies between individual responses and their possible causes. The strengths and weaknesses of instruments and methods for searching on the Internet are described from the user perspective.
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Callcentrum System Management in a chosen Firm
Guzi, Jan ; Černý, Jan (advisor) ; Novák, Michal (referee)
This thesis deals with operational management of an inbound call center and planning necessary work capacities. Company BEZREKLAMKY Ltd. established its own inbound call center, as a reaction to the dissatisfaction with the services of an external service provider and it is necessary to properly optimize operational capacities and human resources necessary to serve 5 to 7 thousand customer callers per month. Practical part of the thesis - planning of the workforce capacity, scheduling the shifts and planning the opening hours of the inbound call center - works with a rather extensive theoretical platform, which brings new views of operations management inbound call centre and also works with the internal and external surveys related to the functionality of newly established inbound call centre. Conclusions made on the basis of the theoretical part were applied directly to the planning and operational management of the inbound customer call centre. This thesis helped applied over 25 conclusions for the studied inbound call centers. The goals, which the company set out to fulfill, while planning the new department, are then partly validated via models of system dynamics and in the last section of the thesis reflects on the extent to which these goals are feasible.
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The availability of mobile internet access in the Czech Republic
Michel, Milan ; Sigmund, Tomáš (advisor) ; Toman, Prokop (referee)
This work is focused on the internet access availability via mobile connection. Technologies being used or available on the Czech market are discussed. The current products offered on the mobile internet connection market for end users are featured. Products being suitable to representatives chosen with regards to the opinion poll are recommended. Conditions on the Czech market are compared with the market of a representative chosen among the advanced members of the EU. Eventually, possible developing trends and further recommendations are discussed.
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The characteristic work of paramedic in the operations centre- stress factors and possibilities of their elimination
JANDA, Petr
In my bachelor thiesis of the Characteristics of the paramedical rescuer´s job at the control centre - stress factors and possibilities of their elimination, I concentrated on the Health control centre and the employees working there. Particularly, on their work and stress factors that affect these employees. The issue of a job at the Health Control Centre of Health Rescue Service is really wide and interesting. In a wide range, operators are able to increase the quality of human rescue due to their knowledge and skills. The theoretical part of my thesis concerns paramedics, health rescue service, the topic of work at health control centres, further stress, reactions to stress, as well as possibilities of stress eliminations. In the research part, I focused on the stress situacions that occur in this profession and that affect every operator. The research was carried out with the qualitative form, where the qualitative research was performed with the technique of a controlled dialogue. The data acquisition was realized with the questioning method followed by registracion and evaluation. The first aim of the thesis was to analyze paramedicals´ work processes at the control centre. As the second aim, I set to find out the stress factors specific for the operator´s profession, to characterize them more closely and suggest their elimination. It resulted from the research thatemployees working at the control centre know their work procedure, their proceed in accordance with them and are further educated in their branch. Moreover, it turned out that operators constantly face stress situacions and tasks which they have to solve. However, these situacions can be partly influenced, as written at the end of this thesis. In conclusion, I would like to mention that this thesis contains my opinions on this topic and suggestions for the improvement of the present situacion. At the same time, the thesis offers space for a discussion and consideration.
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A level of services offer of telecommunication operator in EU
Chodura, Přemysl ; Gála, Libor (advisor) ; Svoboda, Milan (referee)
This thesis compares offers of telecommunication services among separate sub-companies of one telecommunication operator that resides in EU countries and also with offers of competing companies in the market. For the main comparison the telecommunication services themselves are defined, using technical terms from academic sources, professional literature, legislative and statistical offices; then european market and especially services coverage among inhabitants is analysed. The main part then introduces the selected company and his services in countries' market where it takes part. For this comparison there are also offers of companies competing in the Czech market taken into account. As a supportive source for conclusions of this work a questionnaire research among EU inhabitants was conducted; not only for the purposes of services evaluation but also as a reflection of image perception and market position.
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Virtual telecom operators
Šesták, Jan ; Jandoš, Jaroslav (advisor) ; Čech, Milan (referee)
This bachelor's thesis gives a comprehensive picture of the market of mobile virtual operators and a description of important factors of entry of virtual mobile operator on the market with focus on partial description of the situation on the Czech market. Description of factors aims on the legislative, technological, competitive and market area.
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Analysis of Advertising Campaign O2
Vilím, Tomáš ; Drozen, František (advisor) ; Blaha, Ondřej (referee)
In the first part of my master thesis I will describe theoretical fundamentals which are necessary for analyzing any market of telecommunication providers and their marketing campaigns. Practical part is divided into two parts. In the first one I will summarize information about all four Czech mobile telecommunication providers. The main topic of the second one is to characterize contemporary marketing communication of the O2 brand including an analysis of the particular O2 NEON campaign. I will also evaluate this campaign according to accessible information and add my personal suggestion.
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Management podniku a životní prostředí
Šemberová, Kateřina ; Dvořák, Jiří (advisor) ; Nový, Jan (referee)
The contribution of acquisition of Veolia group with Czech water supply companies to the Czech Republic. The assessment of Veolia's influence to Czech environment, to quality of citizen's daylife and to economics of the Czech Republic. Comparison with other water service suppliyng companies.
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