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Development of help-desk ticket management system
Verner, Jan ; Šlajchrt, Zbyněk (advisor) ; Sajal, Martin (referee)
The main goal of this thesis is to develop a new help-desk ticket management system for the Etnetera Company. The chosen platform is Java. A secondary objective is to test a suitability of using a rule engine system for this type of applications. The first part of the thesis contains a theoretical introduction to business rule systems, which is followed by a part evaluating and presenting in a detail three such systems. The chosen system used for the implementation is JBoss Drools. A project environment, description of the current situation and reasons for the development of the new system are listed in the next part. The following chapter deals with the analysis of the requirements and the next-to-last chapter describes the design and implementation of the new system. The last chapter contains documentation. The main benefit of the work is a newly developed system that optimally supports the process of processing a request and other related processes at the Etnetera Company, thereby reducing the amount of unnecessary administrative work. Another benefit is a practical demonstration and deployment of business rule system for developing similar applications.
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Requirements life cycle for software development in the bank
Bambas, Pavel ; Pour, Jan (advisor) ; Koten, Jiří (referee)
This thesis deals with the introductory part of the requirements life cycle for software development in the bank, paying particular attention to the following: data collection methods; size estimation; prioritization; and scheduling. This work will compare different approaches appropriate for rigorous and agile methodologies. Analysis of the findings from practice in a small bank should help college graduates who find initial employment in the position of Business Analyst / IT Coordinator with only a basic orientation in this topic.
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Thesis Management System
Ristić, Marko ; Pecinovský, Rudolf (advisor) ; Mazánek, Petr (referee)
This master's thesis deals with finding a solution to shortcomings in the information system ISIS regarding the process of theses supervision. Firstly the current state is analyzed to identify specific functional requirements for thesis management system. Based on analysis of existing and potentially suitable solutions, the decision to develop a new program was made. Therefore, other chapters are devoted to the design and development of the program. The user's guide describing use of the final system is also part of this thesis.
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Principles of learning organization project team
Rudá, Dominika ; Mildeová, Stanislava (advisor) ; Kopecký, Matěj (referee)
This thesis deals with theory and practice of learning organizations applied to the IT project team. In theoretical part key definitions and terms related to the problems of the learning organization and the information society. At the same time gives a demonstrative interpretation of the self-learning organization by various authors and presents their specific models. As the fundamental, this thesis uses the theory of Peter Senge, with which it is being worked also in the practical part, where the IT project team is analysed of their behaviour, and compared to the results obtained with the theory of the five disciplines of Peter Senge. In conclusion there is a set of recommendations that could improve the functioning of the IT development team and achieve a greatest compliance with the learning organization concept.
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Methodologies of information services management, their comparison and impacts on corporate ICT efficiency
Novák, Tomáš ; Voříšek, Jiří (advisor) ; Kufner, Vladimír (referee)
This diploma thesis engages with methodologies of managing processes in informatics. This thesis takes into account ITIL, COBIT and ITGPM frameworks considering primarily aspects of setting-up and ensuring SLAs of the services provided by informatics. The author of this thesis has chosen this topic with regards to his profession where as project manager has met typical problems related to the development as well as to the operation of information systems. The goal of this work is to find out what is the approach of each of the considered methodologies to SLAs and their fulfilment. In the second part the thesis is aimed in practical impact of SLAs to the development and operation phases of the service lifecycle. In the first part of the thesis, the given objectives are met on a theoretical level, where is for each of the selected methodological frameworks captured its approach to the issues related to an information service operation, its parameters and their ensuring. Next goal, still on theoretical level, is to find out, whether the individual methodologies (approaches) can be combined together in order to reach the needed quality of a service. In its second part is the thesis aimed on practical analysis of the SLA impact on the development and operational activities. As an example, the author describes necessary adjustments to the processes of both, the provider and the customer of any informatics service, beginning from the initial analytical phases to the live mode of the service. The practical part combines approaches of the given frameworks and adds author's experiences gained in the domain. In the end of the thesis, findings and conclusions resulting from the captured facts are briefly summarized, including the author's opinion and recommendations.
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Thesis management system
Bouda, Petr ; Pecinovský, Rudolf (advisor) ; Pavlíčková, Jarmila (referee)
This master's thesis deals with finding a solution of shortcomings in the information system ISIS during the processing of the theses. In the first instance the weaknesses of the present system are identified and analyzed. The found weaknesses are the basis for functional requirements of the developed system. Other chapters of the thesis are devoted to the development, monitoring and testing of the system. At the end is created the user's guide for simplification of the control the application.
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Design and development of IT solution for Koala Café s.r.o.
Průcha, Ondřej ; Mittner, Jan (advisor) ; Buchalcevová, Alena (referee)
This thesis is primarily about a designing and development of solution which is based on internet technologies. Briefly speak about software engineering and describe methodology of software development. Then choose a methodology which is suitable for the character of developing solution. Design is made and consulted with customer before starting develop-ing an application. Practical part describes steps, which leads to realizing whole solution. Goal of this thesis is develop such a solution, which will confirm all requirements and make customer satisfied with it. Important fact to support this goal is to choose right me-thodic and change to character of this solution. Benefit of whole thesis is developed web application and presentation.
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CDS Invenio for National Repository of Grey Literature: transition to version 1.0rc0
Müller, Tomáš
Until the beginning of the year 2011, the National Repository of Grey Literature used the system CDS Invenio, version 0.99.1 as its digital repository. At the end of the year 2010, CERN released CDS Invenio, version 1.0 release candidate 0. This version has so many useful features for NRGL, that we decided to take that brave step and introduce this still testing version into the main run.
Fulltext: idr-178_4 -  PDF
Slides: idr-178_2 - PDF; idr-178_3 - PDF
Video: idr-178_1 -  MP4
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Implementation of software development methodology in IT company
Kolář, Vít ; Chlapek, Dušan (advisor) ; Karas, Michal (referee)
The theme of this thesis is how to implement an existing software development methodology in small company. The main aim of the thesis is to choose and adapt one of existing methodology and implement it in the real enterprise environment, therefore the first step is analyze existing (current) state in this environment and consequently propose the best way of implementing and establishing the chosen methodology. The first chapter of the thesis deals with theoretical background devoted to history of software development methodologies and explains the meaning of software development and describes its goals and parts. Existing trends in the area of software development methodologies are also described in this chapter. The next part of the thesis is focused on most widely used methodologies and approaches in this area. Some of possible methodologies for small companies are described and presented with the view of making process of selection easier. Next logical step of this work is analyzing the current state of development process of client and choosing appropriate methodology for implementation. The last chapter deals with project of implementation that consists of several steps divided into three main phases. The aim of the first phase of the project is to propose solution to establishing new methodology. It is followed by the phase implementing this solution in real enterprise environment. The project of implementation concludes with verification of results through real pilot project.
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Application for facillitation of requirements in property management
Pekárek, Matěj ; Pecinovský, Rudolf (advisor) ; Burkoň, Lukáš (referee)
This theses mainly focuses on development of information system for a facility management company. It explores processes in the property management business and possibilities of its facilitation by software applications that are mainly within the tasks of a technical nature. The origin of the paper lies in the process analysis of Vaše domy Ltd. which had been started earlier on. The thesis follows up with more detailed study of client request processing. The goals of the paper are: specifying company's requirements for an application software, analysing the current market situation in the field and finally it covers design and implementation of a unique software solution.
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