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Process management principles, procedures and tools application in software development project management
Oškrdal, Václav ; Doucek, Petr (advisor) ; Pour, Jan (referee) ; Hřebíček, Jiří (referee) ; Závodný, Peter (referee)
The main goal of this dissertation thesis is to design and verify a new concept of process management principles, procedures and tools application, utilizable in the software development project management field. Emphasis is placed on creating a general (i.e. generally usable) concept, derived from solid theoretical background and suitable for further expansion and modifications. The theoretical part of the thesis has two main chapters. In the "Process management" chapter, the individual derived principles (Effectiveness, Added value, Coherence, Portability, Adequate standardization, Measurability, Clarity, Integration, Accountability, Continuous improvement) and procedures (Initiation, Identification, Definition, Validation, Implementation, Revision) are described and interconnected into an integrated concept, usable for the introduction and development of process management in the organization, supported by appropriate ICT tools (mainly from four selected areas -- Modeling and Simulation, Performance measurement, Change management, Administration). In the "Project Management" chapter, the project management area is embedded in the broader context of a process-driven organization in line with modern models of strategic ICT governance and ICT services management. The main dimensions of project management as well as the process approach to project management, which helps to bridge the gap between unique/temporary projects and repeatable/stable processes, are described. Basis for the normative project processes design in the following part of the thesis is set by the evaluation of selected models of the project life cycle and project management methodologies. The practical part of this thesis is basically a verification of the concept, described in the theoretical chapters. Firstly, an original project management methodology, suitable for deriving process model of the subject area, is presented. On this basis -- and by using the previously described principles, procedures and process management tools -- the major artifacts of a reference project processes model are elaborated (such as Conceptual model of the subject area, List of events and natural processes, Process pyramid, Process model, Organization model, Indicators pyramid or RACI matrix of roles and processes/indicators /SLAs; setup of selected process model is also verified experimentally by simulations). Critical evaluation of the presented model is an important input for the final assessment of the thesis goals' achievement and proposal of further research fields.
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Reference management model for managing business informatics economics
Maryška, Miloš ; Novotný, Ota (advisor) ; Král, Bohumil (referee) ; Smolíková, Eva (referee)
Thesis is focused on management of business informatics. The aim of this thesis is to develop Reference management model for managing business informatics and to integrate this reference model into ITGPM Reference management model for managing business informatics. Within an analytical part is reviewed current situation in the field of managing economics of business informatics as well as managing economics out of business informatics. Attention is paid to costs in busi-ness informatics, their classification, categorisation and their management. Very important part is analysis of methods for cost management thought various types of calculations and especially thought ABC methods. The principles of these methods are applied in the design of the Reference model. Further are solved questions of business informatics effect, their categorisations, classification, definition of their attributes and also their management. Development of this field is an important part of this thesis. The main part of the thesis contains the Business informatics management Reference model design. This design contains identification of the most important metrics of measuring business informatics, dimen-sions used for analysis of proposed metrics and relationships between metrics and dimensions. An impor-tant part is also a presentation level design and definition of condition that should be fulfilled, if the pres-entation level should be beneficial to final users. The main part also contains designed method for imple-mentation of the Reference model into a company. Application parts are devoted to preparation of a pilot application based on the Reference model design developed in the main part of the thesis. Designed Reference model for managing business informatics is adapted according to the needs, requests and characteristics of the company in which this pilot application is implemented. In these parts are also verified designs, processes and methods designed in the first and second part of this thesis, so there are verified possibilities of adaption of the designed model to the requests of the target company, adaption of the pilot application to the target environment including data level, ELT procedures and presentation level. In application part of the thesis is verified correctness of the designed implantation methodology into the company.
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