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Problem of boundaries in helping professions
Zahradníková, Barbora ; Doubek, David (advisor) ; Voldřich, Michal (referee)
This thesis is based on analytical methods stemming from established theory and uses them to examine the issue of boundaries in helping professions. The purpose of the thesis is to understand the specific aspects of a relationship between a physically disabled client and their assistant, as well as the subjective perception of the boundary in a helping relationship. The research data had been collected through seven interviews with personal assistants. An analysis of this data has brought results in the form of a description of a personal assistant's profession and a summary of factors that play a significant role in establishing the relationship. Out of all the discovered topics, the relationship plays the most fundamental role and it has shown to consist of several levels - proffesional, friendly, parental or sibling and sexual. Boundaries become established within these levels in various forms and degrees depending on personal, relationship or situational factors. This issue represents a complex and multilayered topic with a vast array of paradoxes and dilemmas. The respondents do not perceive boundaries as something static, unchanging or even absolutely necessary. Just like the relationship itself, the boundaries within - if present - undergo a process of development during which they...
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Principle of Charity in Anthropology Research
Drcmánková, Karolína ; Vrhel, František (advisor) ; Vaculíková, Michaela (referee)
This paper aims implementation of selected knowledge, e.g. the principle of charity, which were developed in the framework of analytical philosophy of language (Davidson, Quine) making methodology cultural anthropology, based on interpretative approaches examining social actors / players examination. The first part will be devoted to explanation of thought experiments, e.g. Radical translation, radical interpretation) within the discussion of analytic philosophy of language (Quine, Davidson). The second part will focus on the transfer of this knowledge to make the methodology of cultural anthropology. In the next section we will highlight a breach of the principle of charity. We will focus on critical reflection theories that have been developed in the field of linguistic anthropology, specifically linguistic relativism (Sapir, Whorf). The last part is devoted to the problem rationality which is discussed in the context of Evans Pritchard research of African Azande. These examples point out the methodological errors with anthropologists field research committed to the negative consequences to which it wrong methodological approach led. Keywords: principle of charity, ethnographic research, radical interpretation, translation, Understanding, relativism, rationality
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NEWSROOM OF TV NOVA AT THE BEGINNING OF THE 21 ST CENTURY
Paráčková, Markéta ; Němcová Tejkalová, Alice (advisor) ; Lokšík, Martin (referee)
Bachelor thesis "Newsroom of TV Nova at the Beginning of the Second Decade of the 21st Century" describes everyday life in a modern private television's newsroom in the age of speed, technical achievements and visual attraction. It also defines important aspects of daily work in the newsroom and interactions among its members. TV Nova's newsroom produces the most watched news cast in the Czech Republic; however it does not contain tens of reporters. Chamber character of the newsroom reflects in friendly relationships and close cooperation among all its members. This limits rivalry to a certain degree. Newsroom TV Nova, considering several news cast produced during the day, works constantly. Except of the weekends, news for Breakfast with Nova are prepared during the night and there are preparation for afternoon and evening news casts running since early morning. Therefore, the newsroom is never empty. Demanding everyday working hours have built a certain routine in numerous reporters. Those, who work here for many years, even suggest feelings of "burn out". Freshmen on the other hand consider working scheme appropriate.
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Service innovation: The use of service design in practice
Kánská, Kateřina ; Jaklová, Martina L. (advisor) ; Siser, Roman (referee)
The theoretical part is devoted to an explanation of the issue. Specifics of services are outlined as well as trends that will shape future services. A service design is presented as a main topic. Its aim is to find all customer-service "touchpoints", to discover a customer's journey through the service and, on the basis of these inputs, to innovate the service for the highest customer satisfaction and efficiency for a provider on the other hand. There are also presented arguments for the service design as well as methods how services can be improved -- "customer journey map", "personas", own experience with the service, "ethnographic research" and "webdesign". These methods are also used in a practical part. The practical use of the service design is shown on a business "Glasses home". Its focus is a sale of glasses through an e-shop bryle-domu.cz as well as through a patented self-service optician "Optiscont". Using the previously introduced methods, a survey for "Glasses home" is realised. The survey have two phases. The first phase is devoted to the testing of a service prototype, the second phase is devoted to the complex assessment of the service that has been innovated based on the first phase. The final part is devoted to interpretation of results. Based on the practical part, a "customer journey map" is compiled, including "personas" -- archetypes of service customers. The "reservoir of good will" is used to present the strengths and weaknesses of the service. Finally, recommendations for innovations are formulated. The main message is to simplify the website, to explain the "Optiscont" concept to customers at the point of sale and to focus on interconnecting all touchpoints.
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