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	Education and development of employees Zedníková, Markéta ; Khelerová, Vladimíra (advisor) ; Vojtíšek, Zdeněk (referee) This diploma thesis deals with the educational and development system of the employees who work as operators in the company Informační linky, s. r. o. The aim of the thesis is to analyse and evaluate the current educational and development system of the call centre employees and to formulate improving recommendations. First parts deal with the theoretical background of the topic, following chapters contain the analysis of the educational and development system in the company -- the system is described and on the basis of the research, fields to be improved are discovered and proposals and recommendations to improve the educational activities are suggested. Detailed record
	Implementace etiky do podnikové strategie firem ve stavebnictví Zedníková, Markéta Detailed record
	The use of arbitration in consumer disputes Zedníková, Markéta ; Grmelová, Nicole (advisor) ; Neděla, Radek (referee) The bachelor's thesis deals with the possibility of consumer dispute resolution via arbitration. First, the mechanism of arbitration in the Czech Republic is described, then the way how consumers can be protected in case they conclude an arbitration contract. Finally, it is explained how the arbitration is used in some of the European countries and what approach to consumer protection they apply in this field. Detailed record

See also: similar author names
2	Zedníková, Martina
14	Zedníková, Mária

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