National Repository of Grey Literature 5 records found  Search took 0.00 seconds. 
Customer Satisfaction
Poláčková, Petra ; Ing. Jitka Veselá, Ph.D (referee) ; Schüller, David (advisor)
This Master’s thesis deals with the issue of customer satisfaction in a retail store. Theoretical part summarizes a literature review needed for practical application which includes an analysis of internal and external environment, followed by own questionnaire survey of customer satisfaction. Last part contains an analysis of survey results and formulation of proposals improving the customer satisfaction including a calculation of financial, time and human resources and risk analysis.
Customer Satisfaction
Poláčková, Petra ; Ing. Jitka Veselá, Ph.D (referee) ; Schüller, David (advisor)
This Master’s thesis deals with the issue of customer satisfaction in a retail store. Theoretical part summarizes a literature review needed for practical application which includes an analysis of internal and external environment, followed by own questionnaire survey of customer satisfaction. Last part contains an analysis of survey results and formulation of proposals improving the customer satisfaction including a calculation of financial, time and human resources and risk analysis.
The monitoring of restoration of pools in alluvial valley in Petrovice near Měčín
POLÁČKOVÁ, Petra
The project proposal for monitoring of effects of revitalisation activities planned in the alluvial valey Petrovice near Měčín, south-west Bohemia.

See also: similar author names
3 POLÁČKOVÁ, Petra
1 Poláčková, Pavlína
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