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National Repository of Grey Literature 3 records found  Search took 0.00 seconds. 
Customer Satisfaction
 Indrová, Tereza ; Mráček, Pavel (referee) ; Schüller, David (advisor)
The thesis focuses on the analysis of client satisfaction of MITRANET.CZ. The theoretical section draws from generic information regarding the client, methods measuring the client satisfaction and a marketing survey. The analytical section examines the internal and external environment of the company. From the questionnaire survey the results of the study are concluded. The last section offers suggestions and precautions for the enhancement of the MITRANET.CZ’s client satisfaction.
Detailed record
Možnosti zefektivnění procesu realizace víceprací ve výrobním podniku
 Indrová, Tereza
The diploma thesis deals with the possibilities of making the process of realization of the multipurpose process more efficient, in the sense of dismantling of defective parts and return of the perfect parts back to the production process in the automo-tive industry. In the theoretical part of the diploma thesis there are laws and norms related to the automotive industry, including the applied methods in this industry with real researches in many companies all over the world. The following section introduces XYZ and its products. Follows the current process of disman-tling defective parts, Paret analysis with the Lean Six Sigma method. On the basis of analyzes and methods for streamlining the training workplace, one of the options for streamlining the process of implementation of the multi-site training at the XYZ training workplace.
Detailed record
Customer Satisfaction
 Indrová, Tereza ; Mráček, Pavel (referee) ; Schüller, David (advisor)
The thesis focuses on the analysis of client satisfaction of MITRANET.CZ. The theoretical section draws from generic information regarding the client, methods measuring the client satisfaction and a marketing survey. The analytical section examines the internal and external environment of the company. From the questionnaire survey the results of the study are concluded. The last section offers suggestions and precautions for the enhancement of the MITRANET.CZ’s client satisfaction.
Detailed record

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