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Business Plan - Establishment of the Experiential Restaurant.
Hemzová, Klára ; Havlíček, Petr (referee) ; Luňáček, Jiří (advisor)
This bachelor´s thesis deals with the processing of a business plan for the establishment of experiential restaurant in the city center of Brno. The work is divided into four main parts. Part one describes the objective and methodology of work. The second part contains theoretical knowledge and background, needed to create a business plan. In the third part with the help of theoretical knowledge analyzed the current market situation. The last part contains suggestions.
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Marketing Audit of Customer Satisfaction
Hemzová, Klára ; Čejka, Petr (referee) ; Chalupský, Vladimír (advisor)
This diploma thesis deals with the marketing audit of customer satisfaction. In the theoretical part are presented the basic terms and definitions related to marketing, marketing audit, marketing research, services and customer satisfaction. In the next part, marketing audit, questionnaire survey and calculation of NPS and customer satisfaction index are performed with the help of theoretical knowledge. The final draft section contains a discussion of the results and recommendations for changes.
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Marketing Audit of Customer Satisfaction
Hemzová, Klára ; Čejka, Petr (referee) ; Chalupský, Vladimír (advisor)
This diploma thesis deals with the marketing audit of customer satisfaction. In the theoretical part are presented the basic terms and definitions related to marketing, marketing audit, marketing research, services and customer satisfaction. In the next part, marketing audit, questionnaire survey and calculation of NPS and customer satisfaction index are performed with the help of theoretical knowledge. The final draft section contains a discussion of the results and recommendations for changes.
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Business Plan - Establishment of the Experiential Restaurant.
Hemzová, Klára ; Havlíček, Petr (referee) ; Luňáček, Jiří (advisor)
This bachelor´s thesis deals with the processing of a business plan for the establishment of experiential restaurant in the city center of Brno. The work is divided into four main parts. Part one describes the objective and methodology of work. The second part contains theoretical knowledge and background, needed to create a business plan. In the third part with the help of theoretical knowledge analyzed the current market situation. The last part contains suggestions.
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